I've been reviewing the top posts of 2009 and was surprised by the outcome. I would have expected that posts examining technology, announcements, suppliers' go to market strategies or consideration of major trends would lead the pack. That's not what happened. The leading posts were largely off topic rants, complaints, moans and the like!
Top posts of 2009
It appears that proponents of open source software, such as Zimbra, OpenOffice.Org, VirtualBox and Linux will strongly defend their choice of software. At times, it appears, that these folks will insist that because this software meets their needs, that it is the right choice for everyone. It is similar to someone saying "my glasses work really well for me, so everyone should wear a pair just like mine." This, of course, is preposterous. Everyone's needs are different and no single solution is right for everyone.
When I posted about an issue with a product after I had tried to get help from the supplier and found that either there was no help available or the help was unusable, many others offered comments that they had experienced similar challenges. It is clear that many suppliers think that customer support is an option and that customers should just live with product shortcomings. When I become so frustrated that I chose to abandon a product and then posted about that choice, I often found that suppliers would only then contact me and offer to help. Proponents of open source software would chide me for not being willing to delve into code to solve the issues I found myself.
Only a few posts on product launches, product strategies and major trends made it into the top 15. The posts on CISCO's launch of its own computing system, challengers to VMware and definition of cloud computing made the cut.
I intend to continue posting about the trends in virtualization and its related area, cloud computing in 2010. We'll see how it goes next year.