Salesforce presents Chatter 2 upgrade

The company has announced an update to its popular social network for businesses, incorporating users' requests for more tools and features
Written by Sam Diaz, Inactive

Salesforce unveiled an upgrade to Chatter on Wednesday, less than three months after the popular business-based social network was made generally available.

At the Oracle OpenWorld conference in San Francisco, the company announced Chatter 2, a feature-rich update that will be made available in October. Salesforce makes no secret of the fact that Chatter is inspired by the models of Facebook and Twitter, complete with a news feed, profiles and 'following' capabilities. But the company is also enhancing the program to meet the changing collaboration and communications needs of businesses.

Salesforce has been bombarded with requests from customers for tools and features they want from Chatter to improve the service. Among those announced by the company in San Francisco are news feed filters, recommendation hashtags, pop-up alerts, analytics tools, a search toolbar, an email update and a new homepage called Chatter Central.

For more on this ZDNet UK-selected story, see Salesforce: Chatter 2 upgrade to offer more tools, target more users on ZDNet.com.

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