Splunk, the San Francisco-based company that's offers a search engine for IT infrastructures, patted itself on the back today for a record-setting first quarter with year-over-year growth of more than 100 percent - a milestone that company execs find especially noteworthy, given the economic environment.
It's great - but, of course, when a company is young and the customer base is still in growth mode, any year-over-year jump is bound to be big. When you have 50 customers and add 50 more, that's 100 percent growth. When you have 5,000 customers and only add 50, that's just 1 percent.
Regardless of the numbers, though, Splunk has every reason to be proud of itself. In this economy, Splunk has built a Web-based product that works to improve the efficiency of the one area of any company that needs it most - the IT department. That's not to say IT has been inefficient in the past - but with the cutbacks that have been coming down the pipeline, as well as all of the added duties, those folks need all the help they can get.
The fact that customers are still downloading the Splunk product, trying the free version and then choosing to upgrade to a paid version is a testament to the value that customers find in Splunk. In a nutshell, Splunk calls itself a IT search company. It's technology allows for deep digging into code, scripts, logs, configurations or any other sort of IT data - from any source. (Check out the demo videos.)
For an IT department trying to find problem code or troubleshoot a real-time problem, the ability to dive deep into the code through a search engine can take the problem-solving time from hours or even days to mere minutes.