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TechnologyOne eyes CRM middle ground

TechnologyOne has secured a number of new customers for its customer relationship-management product, including Mission Australia and the Tasmanian Department of Health and Human Services.
Written by Suzanne Tindal, Contributor on

TechnologyOne has secured a number of new customers for its customer relationship-management product, including Mission Australia and the Tasmanian Department of Health and Human Services.

The company said it has signed five major deals for the software in the last quarter, extending its footprint to service 10,000 people with the software at any one time.

Customers to sign up for the software's latest release include, in addition to those mentioned above, New Zealand's Ministry for the Environment, Tasrail and other government bodies.

The company also worked with the Children's Medical Research Institute to customise its customer relationship-management (CRM) software, so that charities could conduct fundraising online and interact with donors. The software went live before Jeans for Genes day, which saw 10,000 online registrations.

TechnologyOne executive chairman, Adrian Di Marco, said that TechnologyOne's CRM is shining in the "middle ground" between niche and generic products.

"We have focused on listening to our customers and investing heavily in research and development, to adapt the CRM solution to the needs of different sectors," Di Marco said in a statement.

The company has gone live with modules for the software: a new grants-management web portal, an online fundraising tool and a community-engagement product. It is also working on membership management and funding acquisition. The company has also developed a tender-management application.

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