Telstra cleans up at Frost & Sullivan Excellence Awards

Telstra has walked home with six gongs from the Frost & Sullivan Excellence Awards, including the broadband service provider award.
Written by Chris Duckett, Contributor

Telstra walked up to the podium half a dozen times at the 2012 Frost & Sullivan Excellence Awards held in Sydney last night.

Categories that the telco took out awards for were broadband service provider, data communications service provider, hosted contact centre service provider, mobile service provider, unified communications services vendor, and service provider of the year. The awards come on the back 12 months that saw Telstra become the subject of fewer complaints to the Telecommunications Industry Ombudsman (TIO) than in the previous year.

Telstra was the only multiple winner on the night. Other winners included Microsoft, with the unified communications vendor award; VMware, which took out cloud-enablement vendor; and Verizon Business, which picked up the managed security service provider of the year.

Newly opened in Australia, Amazon won infrastructure-as-a-service vendor of the year, with Amazon's datacentre partner, Equinix, winning the datacentre services provider award.

The full list of the winners is below.

  • UPS Vendor of the Year — Emerson Network Power

  • Datacentre Services Provider of the Year — Equinix

  • WAN Optimisation Vendor of the Year — Riverbed Technology

  • Cloud Enablement Vendor of the Year — VMware

  • Infrastructure-as-a-Service Vendor of the Year — Amazon Web Services

  • Contact Centre Outsourcing Service Provider of the Year — Stellar BPO

  • Hosted Contact Centre Service Provider of the Year — Telstra

  • Managed Security Service Provider of the Year — Verizon Business

  • Network Security Vendor of the Year — Check Point Software Technologies

  • Asia-Pacific Healthcare IT Company of the Year — InterSystems

  • Software-as-a-Service Vendor of the Year — Salesforce.com

  • Workforce Management Vendor of the Year — NICE Systems

  • Call Monitoring Vendor of the Year — Verint

  • Contact Centre Applications Vendor of the Year — Genesys Telecommunications Laboratories

  • Unified Communications Services Vendor of the Year — Telstra

  • Unified Communications Vendor of the Year — Microsoft

  • Data Communications Service Provider of the Year — Telstra

  • Enterprise Video Vendor of Year — Cisco Systems

  • Broadband Service Provider of the Year — Telstra

  • OSS Vendor of the Year — Comptel

  • Mobile Service Provider of the Year — Telstra

  • Service Provider of the Year — Telstra.

ZDNet is the official media partner of the Frost & Sullivan Excellence Awards.

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