Telstra cleans up at Frost & Sullivan Excellence Awards
Telstra walked up to the podium half a dozen times at the 2012 Frost & Sullivan Excellence Awards held in Sydney last night.
Categories that the telco took out awards for were broadband service provider, data communications service provider, hosted contact centre service provider, mobile service provider, unified communications services vendor, and service provider of the year. The awards come on the back 12 months that saw Telstra become the subject of fewer complaints to the Telecommunications Industry Ombudsman (TIO) than in the previous year.
Telstra was the only multiple winner on the night. Other winners included Microsoft, with the unified communications vendor award; VMware, which took out cloud-enablement vendor; and Verizon Business, which picked up the managed security service provider of the year.
Newly opened in Australia, Amazon won infrastructure-as-a-service vendor of the year, with Amazon's datacentre partner, Equinix, winning the datacentre services provider award.
The full list of the winners is below.
UPS Vendor of the Year — Emerson Network Power
Datacentre Services Provider of the Year — Equinix
WAN Optimisation Vendor of the Year — Riverbed Technology
Cloud Enablement Vendor of the Year — VMware
Infrastructure-as-a-Service Vendor of the Year — Amazon Web Services
Contact Centre Outsourcing Service Provider of the Year — Stellar BPO
Hosted Contact Centre Service Provider of the Year — Telstra
Managed Security Service Provider of the Year — Verizon Business
Network Security Vendor of the Year — Check Point Software Technologies
Asia-Pacific Healthcare IT Company of the Year — InterSystems
Software-as-a-Service Vendor of the Year — Salesforce.com
Workforce Management Vendor of the Year — NICE Systems
Call Monitoring Vendor of the Year — Verint
Contact Centre Applications Vendor of the Year — Genesys Telecommunications Laboratories
Unified Communications Services Vendor of the Year — Telstra
Unified Communications Vendor of the Year — Microsoft
Data Communications Service Provider of the Year — Telstra
Enterprise Video Vendor of Year — Cisco Systems
Broadband Service Provider of the Year — Telstra
OSS Vendor of the Year — Comptel
Mobile Service Provider of the Year — Telstra
Service Provider of the Year — Telstra.
ZDNet is the official media partner of the Frost & Sullivan Excellence Awards.