Telstra unveils NBN pricing

Telstra has unveiled its long-awaited commercial product pricing for the National Broadband Network (NBN), after the telco signed its one-year contract with NBN Co.

(Credit: Telstra)

The company has today announced a number of 24-month bundles for NBN plans with download speeds of 25 megabits per second (Mbps) and 100Mbps. The plans will be available to residents living in the first five mainland release sites of Kiama, Armidale, Townsville, Brunswick and Willunga. Although Telstra does have customers in Tasmania, Telstra will not offer commercial NBN services to those customers until NBN Co upgrades the network-termination devices to the Alcatel-Lucent standard units.

The lowest-end bundle with home phone, Wi-Fi modem and installation costs $80 per month with 5GB of data per month on 25Mbps, while the high-end plan comes in at $150 with 500GB of data per month on the 100Mbps download plan.

Telstra has three varieties of standalone plans, starting at $49.95 per month for 50GB of data per month on the 25Mbps download plan, right up to $89.95 per month for 500GB. For an extra $10 per month, Telstra will upgrade the speed of the plan to 100Mbps.

Telstra chief customer officer Gordon Ballantyne said that in the first five mainland release sites, Telstra has over 500 customers on the NBN already.

"[W]e've learned a great deal about what they need from us to make the move to the new network a smooth one," he said in a statement.

Ballantyne said that Telstra has trained staff in its call centres and stores to make transitioning to the NBN easier for customers.

"Five thousand Telstra technicians nationally are poised to connect customers to the new service, and local technicians say they won't leave customers until their devices are up and running."

In addition to this, Telstra will also launch a "Fibre Experience Centre" that will visit the NBN sites to show off Telstra services on the NBN. The first stop will be Kiama, where the centre will remain until 16 March.