The MPS penetration rate among European enterprises of 500 employees or more is currently 20 percent, with a healthy growth rate projected over upcoming years. The increasing level of adoption aligns with survey respondents identifying organizational efficiency and employee productivity as top concerns for their businesses in 2011, two areas addressed by MPS.
However, many organizations aren't gaining the full benefits of their MPS investment. The study reveals that behind successful implementation is a combination of process, people, and technology; essential elements to ensure enhanced productivity is realized and that employees are getting the right information at the right time.
"Document workflow initiatives are increasingly being identified as one of the last untapped areas of the IT infrastructure to deliver significant productivity enhancements," said, Leigh Worthing, IDC's lead analyst for European Managed Print Services. "As such it is important for both customers and service providers to understand the pitfalls and opportunities involved. The research we have conducted sheds light on the factors to consider when implementing and managing MPS in order to realize its full benefit."
The research is free, which is the exact price that Doc likes best. Click here to download the full whitepaper. Seems to me I need to get back to Europe soon to do some hands-on research of my own.