US gov't: Treat personal data 'like toxic waste'

Computer scientists in the US have advised organisations to be extremely cautious when handling information that can be used to identify individuals
Written by Tom Espiner, Contributor

Organisations should treat personal information that can be used to identify individuals "like toxic waste", according to the US federal agency that develops and promotes measurement, standards and technology in information systems.

Information which can be used or combined to identify individuals should be treated like a hazardous substance by those charged with looking after it, according to National Institute of Standards and Technology (NIST) senior supervisory computer scientist Tim Grance.

"If you have high-value personal identifiable information, it's like toxic waste," said Grance at the RSA security conference in San Francisco on Wednesday. "You don't put toxic waste in your car or on a laptop and carry it somewhere. Treat it like it's bad stuff."

Consequences of the loss of high-value information, such as bank details, names and addresses, can be severe, warned Grance. "Think of the impact to your organisation of a breach," said Grance. "The consequences are quite real in and out of government. You're only a banana peel away from oblivion."

There have been a series of high-profile data losses by civil servants in the US and the UK in the past year, including the loss of 25 million personal details by HM Revenue & Customs in the UK last autumn.

Grance said that civil servants should work out what information they have, decide what level of sensitivity applies, use technical means to identify records which can then be reconstituted at need and minimise data collection.

Hugo Teufel, chief privacy officer for the US Department of Homeland Security, also speaking at the conference, said that civil servants needed to be educated about the risks of data compromise and how to prevent it.

"My answer is always: educate, educate, educate," said Teufel. "Whenever you have people together — or any carbon-based life forms — they make mistakes."

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