Users say open source quality high
![ed-burnette.jpg](https://www.zdnet.com/a/img/resize/08cf582e61e184f25136093f10e33d96d600a858/2014/07/22/5875e855-1175-11e4-9732-00505685119a/ed-burnette.jpg?auto=webp&fit=crop&frame=1&height=192&width=192)
A new poll by Methods & Tools magazine shows that of people that had an opinion, 82% ranked open source software such as MySQL, Eclipse, PHP, or JBoss superior or identical in quality to their commercial equivalents. Several possible reasons are given for this perception:
- Developers and users (not customers!) have a higher sense of product's ownership. They feel that they both contribute to something special and it is not "just a job" or "just a product"
- The relationship between users and developers are less confrontational because:
- money is not the matter
- expectations are often different
- open source organisations seems to have a better responsiveness to customers requests/bugs
Out of 524 people who participated in the survey, 30% said there was no simple answer or didn't have experience with both commercial and open source. Out of the rest, approximately 54% said open source was the same quality, 28% said it was superior, and 18% said it was inferior.