The Victorian Government yesterday launched a free iPhone application to provide commuters with real-time traffic information.
The VicTraffic app (Credit: VicRoads)
Dubbed VicTraffic, the application provides real-time information about travel times, traffic updates and incident alerts in Melbourne roads.
"We understand people want to spend less time in traffic and more time with family and friends, which is why the Brumby Labor Government is tackling congestion and building a better transport system," Victorian Roads and Ports Minister Tim Pallas said in a statement.
"Live traffic vision from 40 cameras across Melbourne will be available, as well as information about Victoria's freeways and major roads," he added.
The NSW Government also recently finished a $3 million upgrade of its Transport Management Centre earlier this month, which included a similar website allowing users to access real-time information about traffic conditions in the state.
In addition to the app, VicRoads also launched an official VicRoads Customer Service Facebook fan page. At the time of writing, it currently has 32 "fans".
"Fans of the Facebook page will be able to submit questions and see questions and responses asked by others," Pallas said, adding that the page will be manned by customer service representatives to provide "fast and accurate" information during regular working hours.
Pallas claimed that the agency conducted 20 million transactions every year, 800,000 of which are taken by call centres.
In July, the department also launched a 3D driving simulation for learner drivers.