Victorian police launch online report request service

The Victorian Police department has opened its books online, with its new Internet document request service, "Confirm", set to launch in Melbourne this Thursday.Developed by Citec, the service will provide insurance organisations and lawyers with an online avenue to request property related crime and traffic incident reports, bypassing the time-consuming manual application processes.

The Victorian Police department has opened its books online, with its new Internet document request service, "Confirm", set to launch in Melbourne this Thursday.

Developed by Citec, the service will provide insurance organisations and lawyers with an online avenue to request property related crime and traffic incident reports, bypassing the time-consuming manual application processes.

Authorised clients using the system will have to request a documents specifically related to various incidents, citing reference numbers for its intended purpose. Following the submission the applicant will receive the document in matter of days by either fax or post.

Managing director of Citec, Mark Rainbird, said the new system will provide great savings for both the Victorian Police and insurance providers.

"Clients already using the system have found the time taken to access police documentation has been more than halved," said Rainbird, adding "it's an enormous time and cost saver for insurance providers, lawyers and other professionals who use police information in their daily activities."

Citec says the system is a safe method of obtaining information as only authorised people can request reports, and orders are sent directly to the applicant. However, product manager of Confirm, Karen Abrahams, says the system is still in its initial phases and later down the track search results may be listed online.

The system has been used by the Queensland Police department for a number of years and has been operational in Victoria for the past few weeks; Citec claims they are currently holding talks with other states regarding use of the program.

-Clients already using the system have found the time taken to access police documentation has been more than halved," said Rainbird.