Thank you gentlemen!
I look forward to your closing arguments tomorrow, and I will deliver my final verdict Thursday at 2pm ET. Meantime, everyone, be sure to make your vote count.
Matthew Miller
Windows 8 slate
iPad
Josh Gingold
The moderator has delivered a final verdict.
Matthew Miller: There is no question that the iPad is THE tablet for the consumer, I have a new LTE iPad on pre-order. I've taken my iPad 2 on the road for short business trips and written articles on how you can get work done on the go, through apps and remote access. However, you almost always have to make some kind of trade-off (connectivity required, loss of formatting, reduced functionality, limited multi-tasking, etc.) to use the iPad for "real work" and as a professional engineer there isn't anything that can beat a Windows computer.
Josh Gingold: Apple has already won what might be the most important part of this debate: the battle for the hearts and minds of consumers.
Why is this important? Because the rising popularity of the iPad (15 million units sold in the last quarter alone) coincides with the equally important trend toward BYOD, or bring your own device. As a result, enterprise IT and business decision-makers are already forced to recognize and support Apple products in what has traditionally been a PC stronghold. Arguably, the iPad -- and perhaps the iPhone before it -- have given Apple the foothold it needed to penetrate the enterprise market.
So which is better for the enterprise? Well, we're not quite in the so-called "post PC era" just yet and this particular category of devices isn't likely to totally replace the laptop or desktop any time soon, at least not for many of the common business applications. As such, this is really more a matter of which platform is most likely to become a category mainstay for enterprise portfolios. To me, it's no longer just a matter of form factor and features but rather what people want to use and right now that appears to be the iPad.
I look forward to your closing arguments tomorrow, and I will deliver my final verdict Thursday at 2pm ET. Meantime, everyone, be sure to make your vote count.
Just kidding. Thanks, everyone. Looking forward to your comments.
I am for iPad
Let's hear your pitch supporting your side to a Fortune 500 CEO.
Do you love the elegance and personal interaction of a touch screen device? How about long battery life and the ability to use all the apps you know, love, and require at the tip of your fingers? If so, then look no further than the Windows 8 tablets from Microsoft. Existing Windows apps run while the user interface is optimized for the touch experience. You don't have to make any compromises to use a Windows 8 tablet.
I am for Windows 8 slate
You have no choice. iPads were at the forefront of the tablet movement and will continue to own the hearts and minds of your employees. Help them be more efficient by giving them what they want so they can find new and innovative ways to help you improve and grow your business. Power to the people!
I am for iPad
...but stick around for one more question...
What are the challenges for the iPad as far as corporate tech support? What are the benefits? and... And what challenges will Windows 8 tablets face in the corporate world? What benefits are there?
I think one of the first things is that IT needs to understand and accept that people are going to bring their iPads to work. After that, security becomes the primary concern so policies have to be established and published to the company. If nothing else, IT may want to have the ability to wipe an iPad if it is lost or stolen. The benefits are that people like using the iPad and may make extra efforts to assist IT in resolving issues. The challenges faced by Windows 8 will be the same that they face now with Windows. About half of the computers in my office still run Windows XP and employees get Windows 7 when they get a new computer (a three year cycle). We won't be upgrading to Windows 8 on any computers for several years and we are not the only company that is slow to adopt brand new operating systems. Changing the OS in a company is expensive and also risky as the apps and procedures that get work done are through using the same OS for many years. There may be issues with the Windows on ARM devices, but we haven't seen enough of them yet to make that judgement. While Windows 8 looks and feels different, it is still Windows and should give IT departments the same experiences as they have now.
I am for Windows 8 slate
Less problems means less support required in the first place. One reason the iPad and Apple products in general are celebrated by users is because they're easy to use. They don't breakdown a lot... at least not in my experience. Also, BYOD also means FYOP or fix your own problems. Oh, and the new configuration tool makes all the rest a whole lot easier too!
I am for iPad
Will Apple's corporate halo effect---iPhone begat the iPad, which pulled in Macs---be too much for Windows 8 to overcome?
I don't think so, there are definitely many companies that can go with Apple products, but then again there are many, like my engineering firm, that will never use Apple computers to perform engineering and other specialized work that requires more than a word processor and a spreadsheet. Right now, Windows Phone is still not widely adopted so it isn't doing much to help Microsoft and Windows 8, but we still have time before Windows 8 is released on hardware and Microsoft's partners are doing all they can to get Windows Phone out into the hands of the consumer.
I am for Windows 8 slate
Apple isn't going to put Microsoft out of business. However, yes, Apple is on a roll and Microsoft looks like it's playing catch-up. I predict that indeed the Mac will also be pulled into the workplace more for all the same reasons I've expressed previously. Remember, no one thought the iPhone was good for business either. Most thought the Blackberry was superior. A lot has changed since then but it's funny that now we're having the same sort of debate over the iPhone's offspring. Apple is definitely shaking things up and it's paying off for shareholders.
I am for iPad
How important is Microsoft's own halo effect? Windows, SharePoint, Office etc.
I think this is extremely important and is what I think may drive Windows 8 tablet adoption. Windows is often required in the enterprise and if Microsoft can make it appealing then that will help. However, Microsoft needs to do a better job of optimizing these apps for the tablet interface. When I was using the older Tablet PCs I couldn't stand the limited touchscreen functionality and having to bounce between different user interfaces kills the joy of the experience.
I am for Windows 8 slate
With all due respect, everyone on this site is in some way involved or interested in information management. Microsoft has served that market very well for many years and will continue doing so. What's at issue here may be whether IT professionals are able to adapt. Microsoft is still steeped in a hybrid model of on-premise and cloud-based solutions. Apple is in the cloud. Microsoft will benefit from the halo effect... as it obviously is here... but the chorus of those who embrace Apple products is definitely rising in the enterprise.
I am for iPad
How important is the role of corporate apps to this debate?
I know for myself, this is the major differentiator between the iPad and Windows 8 Intel slates. If my iPad could run Office, Project, and my engineering apps then I would go with it without hesitation. I love the hardware, battery life, and apps for personal enjoyment. Windows on ARM may have app limitations, but that remains to be seen at this time.
I am for Windows 8 slate
Users are driving Apps development. If there is a need, then it will be built. The corporate world still very much favors the WinTel platform but as more users choose alternative platforms then the Apps for those platforms will also improve. Again, I don't think the iPad is ideal for many line of business applications but neither is any other tablet. Having said that, there are sure a lot of business Apps available already.
I am for iPad
Does it make sense that some tablet/laptop hybrid will emerge for corporate America?
If you are talking about something like the Lenovo Yoga then I think that would be perfect for many people. You just are not going to change the mindset or work methods of people away from a keyboard, mouse, and display overnight and efficiency cannot be matched by a tablet at this time. There are a few industries where the all touch tablet can work, but not for the majority. If you are talking about something like the old convertible Tablet PCs, then I don't think those will be broadly adopted. They are larger and heavier and if you are going to have something like that then why not just go with a full laptop. The benefit of a table is portability and touch interaction.
I am for Windows 8 slate
Surely there is some category killer out there that will change the equation but right now it isn't apparent. Invariably, the big complaint is over whether you can attach a mouse and/or keyboard. Yes, you can but then you have all that other stuff to carry around which defeats the purpose. Ultrabooks are cool and kind of well-suited for those who prefer a mouse/keyboard. Maybe we simply need two different types of devices for different case uses. A cross between a car and a motorcycle is something like a tricycle. Let's not do the same thing to tablets.
I am for iPad
What unique traits do you expect Windows 8 tablets to bring to the enterprise? And, what traits does the iPad bring to the corporate table?
The fact that no compromises have to be made to use a device in a tablet form factor is my primary reason for wanting a Windows 8 tablet. This means you get the full Office suite, AutoCAD, specialized engineering programs, Project, and more in your hands. IT departments also get the same security that they have now on Windows. Once we start talking about Windows on ARM, then the conversation changes though and I would likely tip my hat to the iPad based on the limited info we have at this time. The iPad will likely be less expensive and offer longer battery life. Otherwise, I mainly see the iPad as a consumer focused device. However, consumers are bringing them to work for email, presentations, and other reasons so companies do need to consider them.
I am for Windows 8 slate
Apple defines the category and its ecosystem of users and developers is considerable. The potential threat to its competitors is also imposing. Microsoft clearly understands the implications and is taking a step in the right direction with its new Windows 8 operating system. Which, by the way, I think is pretty cool actually. Frankly, both companies are moving in the right direction albeit from different starting points. Microsoft by improving its user interface while still preserving the functionality that business users need, and Apple, by making the iPad, which is already popular with consumers, more business-ready with new configuration functions, etc.
I am for iPad
Will tablets---Windows 8, iPad or otherwise---effectively be a desktop replacement? Tell me why Windows 8 tablets or iPad will replace a laptop.
I would love to replace my Windows 7 laptop with a Windows 8 tablet because there are many times when I am viewing information and don't need immediate access to a keyboard yet I want a more interactive experience. I spend a lot of time in the field on ships and having a portable Windows tablet with good battery life would be a benefit over my laptop. There are QWERTY keyboard accessories, Samsung includes one with its tablet, and this would be a necessity since I haven't found anything that can beat a keyboard for text entry. My iPad can replace a laptop only if I can get remote access to a Windows PC. Thus it cannot really replace anything, but it can definitely supplement a laptop.
I am for Windows 8 slate
They really are meant for two completely different uses. As nearly everyone participating in this debate has noted, tablets... slates, whatever... are not necessarily ideal for line of business applications. I wouldn't do this event on a tablet/slate. Nor would I write a paper or create a presentation. What I will do is optimize my time by using a single device for as many functions as possible... both personal and professional. Yes... email, social media, uploading content, downloading content, etc... is all a part of my work life (and many others' too, I suspect). Nevertheless, I still use my desktop for the heavy-lifting. The tablet is an extension of the desktop and not a replacement. At least not yet. It is much more likely to replace a laptop which has been the desktop extension for many if not most until now.
I am for iPad
Matt and Josh: How does the role of consumerization play into your respective positions?
Consumers love the iPad and I see them all over the office, but the only way they are being used for "work" is for email. The rest of the time, they are used for media, apps, and gaming. I think Windows 8 tablets are going to be more appealing to those looking for a portable Windows computer and generate more excitement in the enterprise space. However, like Windows Phone, I don't see the consumer jumping on it by the millions until Windows 8 tablets are in the price range of the iPad and can be shown to offer a similar experience. From what I have seen with the Consumer Preview, Microsoft is not there yet.
I am for Windows 8 slate
Technology is personal. Nobody wants to use something just because somebody else says they have to use it. Yes, it is extremely disruptive for IT and difficult to support but it's happening despite the concerns and objections. Apple is trying hard to bridge that gap between personal and business use. People who own iPads come to work and say "hey, I want my work email on here" or whatever. It's already happening and Apple is counting on more with the new iPad.
I am for iPad
Are our debaters standing by?
I am here and ready to go.
I am for Windows 8 slate
All set.
I am for iPad
Matthew Miller
Josh Gingold
Josh Gingold: It strikes me as unusual that we should even be having this debate since the Windows 8 slate isn't yet on the market for which iPad’s share is already greater than 50%. Nevertheless, this is the mobile showdown that so many (including me) have been waiting for. And although it feels like much more of the same old argument over which is better, Apple or Microsoft, this may be different because so many PC fans are hopeful that the Windows 8 slate may actually have a fighting chance against the iPad juggernaut.
Unfortunately, many IT professionals still maintain an extreme aversion for anything made by Apple, which may be limiting their ability to see past the traditional Windows platform in which they have so much time and energy invested. The work place is changing and most business users don’t really care what IT wants. They want whatever technology they use in their business lives to be the same as what they use in their personal lives. Those types of devices are not replacing PCs but rather extending them through a more versatile form factor.
Interestingly, much of the same criticisms that were first leveled against the iPhone are now translating over to the iPad. But, of course, none of the criticism is actually justified. The iPad has already proven that it can and will be used for business, even if their IT departments don't always like it, and every user I talk to says they’re happy with it. Perhaps more importantly, Apple has planted yet another flag in the enterprise market. Like it or not, it might be time to brush up on Apple products.
Lawrence Dignan
Congratulations to both Matt and Josh for offering such well-reasoned *and* reasonable arguments, with no mud slung. My take: Although platform choice, in the increasingly BYOD-driven enterprise, will continue to be influenced by users' personal preferences, I have to agree with the majority vote and give this one to Mr. Miller: Windows 8, with the rights apps, looks to be the best tablet for most business environments.
Posted by Lawrence Dignan