Yarra Valley Water and Woodside Petroleum
announced multi-million dollar outsourcing deals this week with
Fujitsu and CSC respectively.
Yarra Valley, Melbourne's largest water retailer, signed a
seven year, AU$21 million contract with Fujitsu. The deal covers
desktop, network and server management, voice communications, as
well as core applications such as billing systems.
The government-owned retailer has set up a co-sourcing
arrangement with Fujitsu as part of the contract. This will involve a
joint governance approach based on the utility's decision
processes and the outsourcer's service delivery. Service delivery
will be based on the ITIL framework.
Meanwhile oil and gas exploration company Woodside Petroleum
appointed CSC to provide infrastructure services. These include
desktop support, help desk, server support, as well as problem,
change and asset management.
Woodside is already in a two month transition period from
incumbent provider Hewlett-Packard. The initial 12 month contract
will begin from September.
The value of the Woodside deal was not disclosed.