Guest post:Anshu Sharma is a software as a service and cloud computing expert. Here he ponders the impact of telepresence on the airlines.
I don't think too many airline CEO's read my blog. I do know a few tech CEO's that do read it. Let's pretend to be an airline CEO - I want you to answer this question:
What business are you in? Flights or Meetings?
Just as newspapers thought they were in the business of gathering news and printing news papers; the music industry CEO's thought they were in the business of vinyl records, tapes or CDs; many airlines appear to think they are in the business of ensuring flights are running on time, tickets are sold and customers pay extra for baggage (monetization). I think they are wrong.