Louisville is Kentucky's largest city, with over 770,000 residents, but not everyone has widespread access to the internet. As of 2018, over 75 percent of Kentuckians had an active broadband internet subscription, while the U.S. average was 80.4%, according to the U.S. Census. Today, the state is continuing to expand internet access so more people in the city and state can get online.
In Louisville, there are several internet service providers offering DSL, cable, fiber-optic, and satellite plans. Packages range in price, data limits, and speeds, so you'll be sure to find a plan that fits your lifestyle and your budget. If you're in the market for an internet connection, this guide will help you find a plan that is right for you.
The four best internet providers in Louisville
|Defining trait||Good value||No data caps||Wide availability||No contracts|
|Download speeds (Mbps)||100 – 1,000 Mbps||200+ Mbps||12 Mbps||15 – 1,000 Mbps|
|Prices starting at||$50/mo.||$49/mo.||$70/mo.||$25/mo.|
|Contract length||12 months||12 months||None||None|
|Data cap||1 terabyte||Unlimited||Unlimited||Unlimited|
How we found the best internet providers in Louisville
To create a list of the best internet providers in Louisville, we looked at a variety of different factors, including:
- Coverage. First, we searched for internet providers that offered coverage across a majority of the city. The larger the coverage area, the more likely it is that a provider will have service in your neighborhood. We also included a satellite provider—Viasat—which is available to residents in more rural areas of the city.
- Value. There are a variety of things to consider when you're buying an internet plan, like the price, range of speeds, added perks, contract lengths, data caps, and so on. In our research, we prioritized companies that added the highest amount of value for the lowest cost.
- Customer Satisfaction. Lastly, we looked at customer satisfaction ratings from the American Customer Satisfaction Index and J.D. Power. We wanted to get a sense of the experiences real customers have had with these companies. However, the provider scores we found were pretty mediocre, so instead, we looked at them relative to industry averages.
Louisville internet FAQ