Telstra has warned companies migrating to
Internet Protocol-based (IP) network links that the process is not
easy and will need buy-in from several different areas of the
"Mission-critical applications will require re-engineering,"
Telstra executive Randy Lynch told a corporate audience at this year's CeBIT trade fair in Sydney this morning.
Lynch is managing director strategy, planning, marketing and
operations for Telstra's enterprise and government division (formerly Telstra Business). The
executive was hired in January from US telco Qwest, just one
of a number of managers Telstra's new chief executive Sol
Trujillo has brought Down Under.
In his speech, Lynch addressed a number of what he called
"myths" surrounding the ongoing migration of enterprises from
network links based on old protocols like frame relay to
multi-protocol label switching (MPLS) and IP networks.
The executive said instead of being "vitally interested" in IP
networks as the common myth would have it, most large customers
were instead focused on getting business results.
"Most large enterprise and government customers are
selectively moving to IP," he added, debunking rumours of mass migrations.
Lynch also pointed out customers wouldn't necessarily save
money by moving to IP. Instead, "it can deliver real business benefits and could
transform your business," he said.
And lastly, the executive warned his big business audience that moving
to IP wasn't easy. "It requires a thoughtful plan that addresses cross-company
functions and processes," he said.
Telstra itself is in the process of building a AU$10 billion
IP MPLS network as it attempts to modernise its systems.
Lynch said in the past Telstra had employed "a lot of people
behind the scenes" to individually service large enterprise and government
customers. This approach was characterised by its complexity, he
However, the carrier's ongoing network modernisation and
business systems transformation projects would help bring a more
standardised approach with less hands on deck, he said.
Lynch spent a substantial portion of his
speech documenting some of Telstra's customers. He outlined six
case studies that Telstra has paid to publish as part of a
collection of 11 in the Australian Financial Review newspaper
The six customers and the technologies Telstra provided
- Domino's Pizza (speech recognition and store location
- Toyota (IP networking)
- Victorian Department of Education (online multimedia resources and broadband)
- Re-Engineering Australia (application hosting)
- Alphapharm (wireless database access)
- CSIRO (remote IP networking video collaboration/Tele-health)