"All our broadband products are open to all customers covered by Sky's network," a company spokeswoman told ZDNet.
Sky did not provide a reason for the delay in offering the services to existing customers when asked. However, ZDNet understands that development work to transfer existing customers from the old to the new systems had not been completed when Sky began stealth-selling the Fibre Unlimited Pro in April. At that time, people with Sky broadband contracts were only offered the up-to-40Mbps service, which had a more public launch in April.
The Fibre Unlimited Pro service, which comes with an unlimited usage allowance and costs £30 per month excluding phone line rental, is still not available to people trying to sign up via Sky's website. Those who do subscribe are also obliged to get a calling package, which is either free or £5, depending on the plan selected.