T-Mobile has rolled out its version of the Android 2.2 'Froyo' for Galaxy S owners, two days after rival operator 3 did the same.
The deployment was announced in a T-Mobile support forum post on Wednesday by company spokesman 'Barry', who said customers could download the update via Samsung's Kies client software. T-Mobile had originally said the Kies 'sideloading' method — it requires the handset to be hooked up to a PC with a USB cable — would be second choice, with an over-the-air (OTA) update being preferred, but OTA approach was not taken.
3 rolled out its Froyo update on Monday, according to a company post on Twitter at the time. Again, the operator chose the Kies sideloading method, which has failed for at least one customer, Karl Rixon, who tweeted on Wednesday that he could "only get to download mode and Kies fails to recover from the failed flash".
"All in all, lots of fail," Rixon added, and he was not alone. A separate thread on T-Mobile support forum includes many comments from customers struggling with Samsung's software. "Kies is terrible, and I cannot get my phone connected on ANY computer, despite trying every known solution to the issue," read one comment, from a user named berty1210.