Home & Office
Vonage building up at-home installation network
Somehow this news flew under my radar but Vonage is gearing up to offer an extensive, in-home installation and repair service.The service, which I predict will be quite popular among new Vonage users is currently available only in the close-in parts of the New York/New Jersey metropolitan area.
![zd-defaultauthor-russell-shaw.jpg](https://www.zdnet.com/a/img/resize/aab0ecb7fa6229ddd570d9e60960c37cdb96c2ed/2014/12/04/3c90fefa-7b70-11e4-9a74-d4ae52e95e57/zd-defaultauthor-russell-shaw.jpg?auto=webp&fit=crop&frame=1&height=192&width=192)
![vonageservice.jpg](https://www.zdnet.com/a/img/2014/10/04/c11df541-4ba1-11e4-b6a0-d4ae52e95e57/vonageservice.jpg)
Somehow this news flew under my radar but Vonage is gearing up to offer an extensive, in-home installation and repair service.
The service, which I predict will be quite popular among new Vonage users is currently available only in the close-in parts of the New York/New Jersey metropolitan area.
Vonage, though, says the in-person service - provided by authorized service reps rather than Vonage employees- should be in 50 metro areas this summer.
If Vonage is going to compete with the bundled VoIP offerings of the truck-to-your-home cable and telecom giants, they not only need to provide this service, but ride herd to make sure it is done well.