A survey of 2,000 knowledge workers is confirming what most folks already know: There's an enterprise collaboration app overload, with most workers using an average of four apps and 20 percent using six or more.
The survey, which was commissioned by RingCentral, concludes that one platform (apparently RingCentral's) will ultimately rule. It highlights how workers are using apps for phone calls, texts, web meetings, video conferencing, and team management.
Some of the gloomy stats:
More than 70 percent of workers say communication volume is a challenge;
And next up is a bevy of smart office technologies that'll aim to make us more productive. The smart office movement is a marriage between technology, process, and people. But the people need to be able to say no to the collaboration mafia.
RingCentral also noted that 69 percent of workers waste up to an hour each day navigating between communications apps. That wasted time adds up to 32 days per year.
Here's what's truly galling: I'm part of this collaboration lunacy. On any given day, I'm on email, chat, Slack, WebEx, Zoom, some storage-led collaboration platform (Box, Google Drive, Dropbox), and probably some other apps I'm forgetting. Oh, yeah, and there's Facebook Workplace in the mix from time to time, too. I also have access to HipChat and Jira from Atlassian and ShoreTel.
Contrary to RingCentral's take about one magic platform, I think the real answer to this collaboration nirvana is really discipline. Turn this mess off. I look like I have three heads when I note that Slack is too noisy in most situations. Facebook Workplace is avoided since I'm avoiding Facebook in my personal life, too. Zoom is a go-to that's handy, but email I'm trying to set aside. After all, there are deadlines to meet -- and chasing the collaboration dream only makes those timelines harder to hit.