Brian Hopkins

How to get in front of digital disruption

To capitalize on today's digital disruption, focus on the customer to drive speed and agility.

May 18, 2017 by Brian Hopkins in Innovation

Emerging technologies to power your systems of insight

Forrester shares three insight technologies that will change your business.

October 13, 2016 by Brian Hopkins in Big Data

The top emerging technologies to watch from 2017-2021: Forrester

The 15 emerging technologies that Forrester believes have the potential to change the world.

September 15, 2016 by Brian Hopkins in Tech Industry

Data insight becomes a key competitive weapon in 2016

Less than 30 percent of enterprise architects connect analytics to business outcomes well. Look for more firms to double down on insights in 2016.

November 9, 2015 by Brian Hopkins in Big Data

How to ignore data and anger your customers

A recent travel nightmare highlights the importance of systems of insight on customer experience.

June 18, 2015 by Brian Hopkins in Big Data

Forrester's top emerging technologies to watch, now through 2020

This year’s edition of our top emerging technologies addresses age-of-the-customer realities.

November 4, 2014 by Brian Hopkins in Innovation

Reset on big data — or miss the big change

As data explodes, so do old ways of doing business.

May 29, 2014 by Brian Hopkins in Big Data

Why Bitcoin is here to stay

The fact that crypto-currency makes illegal activity and terrorism easier to fund is deeply disturbing. But the drivers are simply too powerful: Crypto-currency is around to stay and the changes to our global economy will be staggering.

January 29, 2014 by Brian Hopkins in E-Commerce

Engagement, smart systems and nimbleness anchor top trends

Businesses are forced to operate at a new pace as they contend with informed customers, smart competitors, and employees who choose to use their own technology for work. These trends change how firms use information technology: to be smarter, more secure, and above all nimble.

November 5, 2013 by Brian Hopkins in Innovation

Big data for telco begins to unleash systems of engagement

Firms are responding to changes in consumer attitudes by implementing systems of engagement. Such systems need to understand mobile user behavior in real-time at a very high level of detail, and guess who is sitting on piles and piles of this? Telecom CSPs.

October 2, 2013 by Brian Hopkins in Mobile Carriers

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