Images: Solving Firefox's retention issues
Mozilla has a 12 point plan to improve Firefox retention. Here's what Mozilla is cooking up.


1 of 6 Larry Dignan/ZDNET
Firefox is having trouble retaining its users. To remedy that problem Mozilla has cooked up a 12 point plan to increase retention. Step one is snazzier icons that elicit action. See Larry Dignan's analysis on each part of the plan.
2 of 6 Larry Dignan/ZDNET
Mozilla wants to force the issue by putting icons in key areas on the desktop.
3 of 6 Larry Dignan/ZDNET
Mozilla also wants to make it easier to make Firefox a default browser.
4 of 6 Larry Dignan/ZDNET
Mozilla's intro page is rather bland compared to this potential version.
5 of 6 Larry Dignan/ZDNET
Firefox is also beefing up a support page in case newbies get lost.
6 of 6 Larry Dignan/ZDNET
This goal of Mozilla's is a little vague. Here's an example of how the Web can become more personal.
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