When chatbots are a very bad idea
Not every business problem can be solved by using chatbots. Here are some inappropriate uses for the AI tool.
Remember how we noted data is going the way of the cloud? While there are no signs of this slowing down, there's another interesting trend unraveling, the so-called Insight Platforms as a Service (IPaaS). The thinking behind this is simple: if your data is in the cloud anyway, why not use a platform that's also in the cloud to run analytics on them, and automate as much of the process as possible?
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Caption by: George Anadiotis
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