Then again, you'll find one or two who simply feel they know better than you. When I went to buy the new MacBook Air, the salesman told me very clearly that I was making a terrible mistake -- and was possibly a myopic idiot -- and should buy the MacBook Pro. (I bought the Air.)
A customer in Sydney, Australia says that in a visit to his local Apple store, an Apple store salesman questioned his intelligence.
He says he went to one of the highly motivated salespeople in order to pay.
"They got super awkward with me standing in front of them, so they asked, 'Do you have an iPhone?,' he said. "I said 'Yes, but how is that relevant?' That's when they started trying to sell me on this Apple Pay thing. He gave me the impression I had to use the app to buy the product."
Ah, the Apple Pay thing.
One can imagine Apple is enthusiastic about pushing it, as it's part of a significant growth area for the company -- the services business.
The customer continued: "Even though I told the guy that I wasn't interested, he kept going on. I asked him at least three times if he was going to take my money or my credit card, and he just kept deflecting back to Apple Pay."
Oh, dear. That's not salesmanship. That's badgering.
"I felt frustrated and I felt like my intelligence was being questioned," said the customer. " I'm not really concerned by the legalities [of whether a store can force you to use a certain payment method] as much as I am the stupidity that transpired."
Apple store staff are always telling me they're not on commission. Why might this particular salesman have been so insistent?
Sometimes, salespeople merely feel they know better and believe they're actually helping you by telling you how retrograde, ignorant, half-witted, and asinine you are.
It could be, though, that these two people simply didn't get on. In sales relationships -- as in all human relationships -- you take one look at someone and sometimes think: "Ugh."
Then again, there's always been the lingering suspicion that some Apple stores do try and pressure their staff to push one particular product or service or another.
So I went to a couple of Bay Area Apple stores to ask whether there might be some secret incentives being paid to those who sell a slow-moving item. Or, perhaps, an item that especially excites their regional bosses.