Apple to repair 'touch disease' on iPhone 6 Plus for $149

Apple is finally addressing the so-called 'touch disease' that's rendering some iPhone 6 Plus handsets useless.
Written by Jake Smith, Contributor

The flickering gray bar that indicates that the iPhone is suffering from "touch disease".


Apple on Thursday launched a repair program for iPhone 6 Plus handsets plagued with the so-called "touch disease" that renders displays useless.

Apple will repair plagued iPhone 6 Plus handsets for $149, discounted from the standard $300 repair fee.

It hasn't acknowledge the "touch disease" nickname. It instead blamed the defect on iPhones being dropped multiple times.

Apple wrote in a support document:

Apple has determined that some iPhone 6 Plus devices may exhibit display flickering or Multi-Touch issues after being dropped multiple times on a hard surface and then incurring further stress on the device.

If your iPhone 6 Plus is exhibiting the symptoms noted above, is in working order, and the screen is not cracked or broken, Apple will repair your device for a service price of $149.

It's not clear how many iPhones are affected. iFixit said in August that "a ton" of iPhone 6 Plus handsets have experienced the problem.

Apple has faced class action lawsuits over the "touch disease" after it refused to repair iPhones at no cost.

Looking to reimburse the difference, Apple will contact customers who may have paid for a service repair related to this issue.

iPhone 6 Plus, iPad mini 3, and iPad Air 2 size comparison in photos

Editorial standards