Atlassian acquires StatusPage, adds outage tracking

Atlassian said StatusPage's ability to be an incident communications platform will meld well with its suite of tools.
Written by Larry Dignan, Contributor
(Image: StatusPage)

Atlassian said it will acquire StatusPage, which provides status and incident communication tools, in a move that'll integrate its software with notification services.

StatusPage has a bevy of large customers, such as Twilio, Intuit, and Citrix, which use the service to stand up a hosted status page for customers or internal use. StatusPage is a communications bridge, so customers can be informed of outages, downtime, and fixes. The company also counts Atlassian as a customer.

As for the plan, Atlassian will keep StatusPage, founded in 2013, as a standalone service as well as integrate it with its service and ticket-tracking tools such as JIRA and Confluence.

StatusPage's pricing for public pages includes $29 a month for up to 250 subscribers, $99 a month for startups, $399 for 5,000 subscribers, and $1,499 a month for large enterprises. The large enterprises are annually billed.

Atlassian is hoping to track all the interdependent connections involved with tickets and services incidents. The return on StatusPage is fewer calls and emails to the help line.

Terms of the deal weren't disclosed.

As for logistics, StatusPage said its Denver team will move San Francisco and Atlassian's office. All employees will move to Atlassian's San Francisco office and work on StatusPage.

Atlassian noted:

For StatusPage customers nothing will change. We will continue to offer StatusPage as a standalone service while we work with their talented product team to accelerate their efforts. As a leader in helping high-achieving software and IT teams ship and run great software, Atlassian has a wealth of knowledge from our 57,000 strong customer base that the StatusPage team can benefit from right away.

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