HBF partners with Oracle as part of tech overhaul plan

Oracle Health Insurance software will be integrated as part of the core platform across all of HBF's health insurance products.
Written by Aimee Chanthadavong, Contributor

Western Australian private health insurer HBF has partnered with multinational software giant Oracle as part of wider plans to overhaul its technology systems and processes.

"As the provider of our core health insurance system, Oracle will be a crucially important partner for HBF, enabling us to develop and launch products more quickly in response to our members' needs," HBF Health head of transformation Prasad Arav said.  

Under the contract, Oracle Health Insurance software, which is touted by the company as "highly configurable", will be integrated as the core platform across all of HBF's health insurance products.

In June last year, the Australian Capital Territory government detailed in its 2019-20 Budget how it would implement a whole-of-government licensing deal with Oracle for an upfront investment of AU$3.7 million.

SEE ALSO: Oracle may face challenges migrating customers to cloud, says survey

The Budget suggested that it was part of the government's wider hope to improve its overall digital capability and service delivery by centralising technology licensing governance and "developing a strategy for key digital functionality to be managed through cloud-based services".

With expectations of total spend over four years to be just over AU$7.1 million, the Oracle investment would be partially offset by licence fees currently paid by the government.

Oracle is also among a handful of vendors currently contracted the Australian Digital Health Agency (ADHA), the My Health Record system operator. The agency was on the lookout last September for help to shape the future of its underlying national infrastructure for all the services under its remit.

Its future, according to the ADHA, would include the likes of "bots" and robotics, artificial intelligence (AI) and machine learning, big data and analytics, Internet of Things (IoT), blockchain, and mobile applications to "facilitate access, data collection, management, and utilisation of data".

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