Samsung has once again delayed the release of the English version of Bixby Voice. The Korean Herald confirmed the news with Samsung on Tuesday.
Bixby was originally slated to launch in earnest alongside Samsung Galaxy S8 smartphone. Instead, Samsung launched portions of Bixby -- Vision, Home, and Reminders -- and announced Bixby Voice for English users was slightly delayed. The Korean version of Bixby Voice, however, is currently available.
Last month, the Samsung released an early beta of Bixby Voice for English users in the US. It only took a few queries to realize just how much work is left for the company to provide a polished user experience.
I get that delays happen. They're unfortunate, and I'm sure no one is more frustrated about it than the people working hard at Samsung to bring Bixby Voice to the US.
Nonetheless, the fact that I have a dedicated button on my Galaxy S8 that launches an unfinished product is frustrating for me, as a user.
Right now, when I press the Bixby button it opens the Home feed. In that feed, I can view reminders, contact suggestions, app suggestions, and a handful of cutoff news headlines. None of which is useful. Even if there is something beneficial tucked away in the feed, I've grown resentful of the inability to change the Bixby button's functionality to something of my choosing. I no longer give it a chance.
With no end to the delayed launch in sight, Samsung should give users the option to treat the currently unnecessary button as a shortcut to any app or functionality of his or her choosing.
Admittedly, Samsung actually giving up control over the main entry point into its digital assistant is a longshot. Once the digital assistant is finally ready, convincing users who've reassigned the button to give Bixby another shot is going to be difficult.
There are plenty of third-party apps in the Play Store that function as a workaround to take over the button, but the experience is inconsistent and not ideal.
It makes sense for Samsung to take a step back, give Galaxy S8 users the option, and then make a big push to regain user trust when Bixby is ready.