Microsoft Dynamics CRM 2016 now available worldwide

The online and on-premises versions of Microsoft's Dynamics CRM 2016 product, along with a number of other 'Fall wave' Dynamics updates, are generally available.
Written by Mary Jo Foley, Senior Contributing Editor

Earlier this week, Microsoft made generally available worldwide its Dynamics CRM 2016 release.

To be more precise -- and using the official product names -- Microsoft rolled out Dynamics CRM 2016, Dynamics CRM Online 2016 Update, Dynamics Marketing 2016 Update and Microsoft Social Engagement 2016 Update. In addition, FieldOne, the field-service company Microsoft bought in July 2015, is also available for purchase and can be installed directly within Office 365.

As Microsoft officials said back in September when they confirmed the coming feature set for the "Fall 2015" wave of Dynamics CRM offerings, this release includes a number of new and updated features. There are new Cortana integrations, including tighter integration with the Cortana Analytics Suite; offline mobile capabilities; better mobile-app management with Intune; an updated release of Microsoft's CRM app for Outlook (not to be confused with the CRM add-in for Outlook); integrated Delve functionality; and better integration between Office apps and Microsoft's CRM apps.

A couple of big emphasis points for this wave were improvements in mobile for users of CRM on phones and tablets, as well as tighter integration with Office, SharePoint/OneDrive for Business and Office 365.

For a more complete look at all the features in the Dynamics CRM 2016 release, check out the release preview guide.

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