Palm: Business as usual in Asia

Company's service in the region will remain unaffected amid job cuts announced by its global office, assures a Palm Asia-Pacific executive.
Written by Victoria Ho, Contributor

A top executive from Palm has assured the company will continue to serve customers in the region, even amid recent reports of declining revenue and staff layoffs.

Following Palm's announcement earlier this month of lower-than-expected quarterly revenue results, news broke that the handheld maker will be cutting jobs before the holiday season.

Palm's Asia-Pacific managing director Karthik Srinivasan, declined to disclose specifics of the company's layoff plans, but said in an e-mail interview: "Please rest assured that Palm will continue offering its customers around the world, including in Asia-Pacific, the highest levels of service and quality products."

Srinivasan noted that the layoffs were carried out with the purpose of "improving productivity", and in line with the company's decision to "streamline certain areas and processes to foster operational improvements".

Srinivasan had said in a previous interview with ZDNet Asia that Palm's money woes were a result of "one-time patent acquisitions and operational costs", and asserted that the company's plans for the region were that of expansion, not downsizing.

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