Last Thursday night, a power supply interruption to a datacentre in Brisbane's CBD affected services to most Queensland government departments.
"CITEC experienced a power interruption in the evening of
Thursday 10 December. Power was restored and most services were
progressively returned to normal by early Friday morning (11
December)," a spokesperson for the department of public works and
ICT told ZDNet.com.au.
CITEC is a state-owned entity providing IT services, including
datacentre needs, to the Queensland Government. Infrastructure and network services
were affected for most government departments by the outage, the spokesperson said.
After power was restored, CITEC followed a disaster recovery
plan throughout the night to make sure all services were "restored
as effectively and promptly as possible", according to the spokesperson.
The problem was caused by equipment failure at an electrical
substation, the spokesperson reported. An investigation has begun to
find out what caused the outage at the datacentre.
The hours required to get services back up and running was
considered acceptable. "There were no delays in restoring the power
to the datacentre... Nine hours to restore the number of systems
involved is not a long time given the size and nature of the
incident," the spokesperson said.
Aside from its datacentre in Brisbane's Edward Street, CITEC
also has space in the newly built Polaris Datacentre in Springfield,
which together with the central datacentre was intended to "easily
support the split production architecture required for high
availability systems". No CITEC managed datacentres besides Edward Street were
affected by the outage, according to the spokesperson.
Queensland Health also suffered a power related datacentre
earlier this year when a chilled water system failed to come
back online after power had been briefly lost.