Report: iOS suffered more device failures than Android in Q2

Apple easily beats Google when it comes to providing timely updates for its smartphones. It also updates a few generations of smartphones, but a new report shows you may want to stick to a two-year upgrade plan.
Written by Matthew Miller, Contributing Writer

It's proven that Apple releases new operating system updates faster than Google and provides those updates across generations of iPhones. A new report shows that you may still want to stick with a two-year upgrade plan and get rid of that old iPhone.

Blancoo Technology released its 2nd quarter 2016 State of Mobile Device Performance and Health report that shows a significant change from its 1st quarter report. The results show that iOS devices had an overall failure rate of 58 percent compared to Android devices with a 35 percent failure rate.

Blancco Technology Group defines "failure" as issues when devices could not be used. The types of issues that caused those failures vary across devices and include app crashes, wireless connection failures, and more.

The 1st quarter report showed an iOS failure rate of 25 percent for iOS and 44 percent for Android. Recent software updates made by Apple seemed to have caused some issues for older generation iPhones, particularly the iPhone 6.

(Image: Blancco Technology)

Blancco Technology's experts believe the 70 percent performance boost in the processor of the iPhone 6, compared to the iPhone 6s, could be the reason there is a higher failure rate with older phones. Then again, I see the iPhone 5s in the chart with just an 8 percent failure rate.

Out of the 58 percent of iOS devices that failed, iPhone 6 had the highest failure rate (29 percent), followed by iPhone 6S (23 percent), and iPhone 6S Plus (14 percent).

Samsung was the leading Android manufacturer in failure rate, but that's to be expected when Samsung dominates the Android platform. It had a failure rate of 26 percent while Lenovo, LeTV, Motorola, and ASUS rounded out the rest of the top five.

The report breaks out app crashes too with the top iOS app crashes attributed to Snapchat, Instagram, Facebook, Facebook Messenger, and Google.

The top five Android app crashes were due to Google Play Services, Google Contacts Sync, Address Book, Google Photos, and TouchWiz Home. This is interesting considering some of us have been seeing performance issues on the Samsung Galaxy Note 7.

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