Reports: Apple preparing troubleshooting service?

Secret meetings, non-disclosure agreements for Apple retail employees could mean a new service according to reports.
Written by Erica Ogg, Contributor

That secret meeting for Apple retail employees we've been hearing about? The agenda might not be nearly as exciting as some would hope.

Apple store employees have reportedly been asked to sign non-disclosure agreements in advance of a meeting this Sunday night. Boy Genius Report says it's heard that the big secret employees will learn at that meeting is a new small-business-oriented IT support service called Joint Venture.

BGR says it's "an extension of Apple's current Genius Bar services" but that's aimed at small-business owners and "prosumers." The service will cost money, but it will reportedly enable subscribers to either go into the Genius Bar for hardware and software troubleshooting, or simply call up a Genius--the latter is not a service Apple offers to anyone currently.

For more on this story, read Apple ready to roll out new retail service? on CNET News.

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