Verizon sending stay-with-us "inducment letters" to defecting voice customers
![zd-defaultauthor-russell-shaw.jpg](https://www.zdnet.com/a/img/resize/aab0ecb7fa6229ddd570d9e60960c37cdb96c2ed/2014/12/04/3c90fefa-7b70-11e4-9a74-d4ae52e95e57/zd-defaultauthor-russell-shaw.jpg?auto=webp&fit=crop&frame=1&height=192&width=192)
A Fierce VoIP reader provides the site with a copy of an "inducement letter" Verizon is sending customers who want to leave their phone services for the inducements of cable-delivered VoIP and other grener pastures.
The site points out these letters are being delivered to customers in a parallel time frame during which Fierce VoIP editor Tom Burton notes that Comcast, TimeWarner and Bright House Networks, have lodged an FCC complaint charging that:
Verizon has been trying to stop customers who ask to have their number ported to a cable digital voice service. This, they say, breaches FCC rules that bans incumbents persuading customers not to swap carriers.
Notes like this one - and the number-porting activity raised- make it obvious that Verizon is mounting a defense by going on the offense with their current subs.
Makes you wonder, though, where the tiny type - the type that reveals fine print details- might be.