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Founded in 1973, Alert 360 has become a leader in home security. The company provides professional home security systems in 26 states, primarily in the southern and central parts of the U.S. Alert 360 has some great selling points, including its professional monitoring and variety of packages to choose from. We reviewed Alert 360 and compared it to other home security providers based on price, customer satisfaction, and more.
Score: 2.5 | Contact requirement: Yes | Packages and plans: 4 | Installation: Pro
Alert 360 is the fourth-largest residential security and alarm company in the United States. The company has a lot to offer and specializes in providing high-quality professional service. Alert 360 isn't a DIY home security company -- it only offers professional installation and monitoring. But for consumers who want to outsource their home security to a trustworthy source, the company may be a good option. But people who want a low-cost DIY system should look elsewhere.
Alert 360 has four different device packages. Each one comes with a specific suite of devices, as well as professional monitoring. Your monthly price depends on your zip code, but here's roughly what you can expect to pay:
Customers don't have the option of installing their system themselves, as Alert 360 requires professional installation. Professional installation starts at $99 and could go up to $149, depending on the package you choose.
Alert 360 waives the installation fee for customers who move. If you move to a new home and take your Alert 360 system with you, the company will install it in your new home for free.
All Alert 360 cameras include 24/7 high-definition continuous video recording with playback of stored video. Devices can store anywhere from 1TB to 4TB of data.
As far as compatibility, Alert 360 is compatible with Alexa-enabled devices. The company also has its own smart home devices available in some of its packages.
Alert 360 doesn't share any warranty information on its website. Customer reviews suggest there is a warranty built into package financing. However, a message from the company on the Better Business Bureau website states the company doesn't replace devices or systems rendered inoperable due to an "act of nature" such as a lightning strike.
Cameras, sensors, doorbell cameras, hubs, etc
Keypad, burglary and instruction sensors, cameras, environmental sensors, panic button, smart home devices
Touchscreen panel, burglary and intrusion sensors, cameras, environmental sensors, panic button
Blue by ADT
Keypad, burglary and intrusion sensors, cameras, environmental sensors
Information accurate as of April 2021
SimpliSafe is one of the leading DIY home security systems. Unlike Alert 360, SimpliSafe's packages are designed for easy DIY installation. Professional monitoring is available at a considerably lower price than you'd get through Alert 360, and there are no contracts. Customers can also opt for free self-monitoring.
One of the most important features of SimpliSafe systems is its customization. While there are a handful of pre-set packages to choose from, you can choose to build your own instead.
Live video feed
The live video feed, 24/7 professional monitoring & dispatch
Everything in the standard plan, video recording and storage, alarm verification & priority police dispatch, advanced phone alerts
Unlike Alert 360, Cove doesn't offer bundled home security packages. Instead, it has a lineup of products to choose from to ensure you're only getting exactly what you need. But it's also important to note that Cove's product list doesn't include everything you might need for your home security system. The only indoor camera available, and it doesn't currently offer outdoor or doorbell cameras.
24/7 monitoring, environmental monitoring, notifications
Everything in the basic plan, lifetime equipment warranty, smartphone control, Alexa and Google voice control, $5 per month equipment reward, lifetime monitoring rate-lock guarantee
Like Alert 360, Blue by ADT specializes in offering high-quality professional monitoring. Its parent company, ADT, provides the company's monitoring. Blue by ADT also offers free DIY monitoring for people who don't want the monthly expense of professional monitoring. The two are pretty similar in terms of the devices offered, though Blue by ADT offers more customizable plans than Alert 360.
Self-monitoring, mobile alerts & notifications, Wi-Fi
24/7 professional monitoring by ADT, mobile alerts & notifications
Alert 360's home security packages start at around $44.95 per month and increase from there.
Alert 360 changed its company name to reflect the well-rounded service and latest technology they offer.
Alert 360 is available in 26 states across the United States, primarily in the southern and central parts of the country.
We evaluated Alert 360 based on equipment cost, monthly costs, contract options, installation and customer satisfaction to determine our scores and create our best home security reviews. To compare home security companies with other providers across the board, we calculate each score based on the following: