Latest from James Staten
How Systems of Engagement Are Turning Your Company Into a Software Vendor
As we enter the age of the customer we are leveraging cloud, mobile and big data technologies to build better and more complete experiences with our customers. In doing so we are creating new digital experiences, radically different interactions, and redefining what our companies do and how they should be viewed.
Forrester's 2013 Cloud Predictions: A Look Back
At this time 12 months ago, Forrester released our predictions for what changes in the market would be brought about by the maturing of cloud computing. Looking back on the year, we can now see that, while the promise of a maturing market was strong, maturity was by no means uniform and thus our predictions proved to be a mixed bag.
Why PRISM's potential impact on cloud industry is under-valued and over-rated
Forrester estimates the US cloud computing industry could lose up to $180 billion by 2016 thanks to the NSA's PRISM project - but only if you believe that concerns about government spying trump the business benefits of going cloud.