When overlayed with cognitive services and artificial intelligence, cloud voice becomes so much more than just a call over the internet.
Getting an integrated solution, that acts in a predictable way, can only enhance the user experience.
Changes in the industry mean a shift away from hardware to software.
Bringing culture and HR to business transformation, is just as important as the technology that will support it.
In this digital age, the modern workplace must take advantage of the amount of data that can be accessed.
What you do in a physical meeting room can be replicated in a virtual meeting, making collaboration for employees in different time zones and regions a reality.
There's no need to throw away telephones with an outdated telephony strategy. Let your staff choose for themselves.
It's a "brave new voice world", where the way we collaborate and communicate in our working lives is being transformed by cloud technology. If you're only looking at the features and benefits of phone usage by staff, then you're missing out on an array of communications tools to advance the way people work.