ADP is adding more artificial intelligence and machine learnings features to its DataCloud human capital management platform as it aims to compete with established HR software players.
The updates add a series of tools to enhance workforce analytics. ADP DataCloud leverages anonymized and aggregated data from more than 740,000 companies for headcount, compensation and retention benchmarks.
ADP, best known as a payroll service provider, has been expanding into HCM software. During a Dec. 2 investor conference, ADP CFO Kathleen Winters outlined the strategic importance of HCM software:
We really serve all segments of the market, small business, mid-market, large enterprise space. The HCM industry is an attractive space. It's a growing space. It's been incredibly competitive.
Indeed, the HCM feature rollouts are continuing at a rapid pace:
Winters said ADP's HCM portfolio has performed well in small business with its RUN product as well as midmarket with Workforce Now. In upmarket, Winters said ADP is focused on its next-gen HCM. "We're focused right now on our investment in our Next Gen HCM product, which will help solidify our position in the upmarket space. That will be a kind of a multiyear journey for us as we scale that up," she said.
ADP's new features for DataCloud include:
Here are two screenshots of ADP DataCloud: