Why you can trust ZDNET : ZDNET independently tests and researches products to bring you our best recommendations and advice. When you buy through our links, we may earn a commission. Our process

'ZDNET Recommends': What exactly does it mean?

ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing.

When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions. This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. Neither ZDNET nor the author are compensated for these independent reviews. Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers.

ZDNET's editorial team writes on behalf of you, our reader. Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. Our editors thoroughly review and fact-check every article to ensure that our content meets the highest standards. If we have made an error or published misleading information, we will correct or clarify the article. If you see inaccuracies in our content, please report the mistake via this form.


How to cancel your Amazon Prime membership

The latest Amazon Prime price hike puts it at $139 a year. If that's too much to swallow, here's a step-by-step guide for how to cancel your membership.
Written by Kerry Wan, Senior Reviews Editor
Image by Getty Images / Edited by June Wan

Amazon is undoubtedly the most popular shopping platform for household items, groceries, tech, and more. But as the commerce giant has scaled and adapted within the pandemic climate, so has the price of entry to its Prime membership program. As of March 25, the monthly fee for Prime has increased from $12.99 to $14.99, and the annual fee has increased from $119 to $139. 

Amazon Prime pricing history















For many who rely on the Amazon service's expansive catalog of products and goods and trailblazing delivery times, the price bump may seem negligible and justified. But for those who shop less frequently and/or are simply not willing to pay the extra cash, you're not alone. There are plenty of worthy Amazon Prime alternatives out there that cost significantly less, provide one-to-one services, and are in many ways better. But before you take your money elsewhere, here's a step-by-step guide on how to cancel your Amazon Prime membership first.

Also: Best Amazon Prime alternatives that do the same for less

How to cancel your Amazon Prime from a browser

The easiest way to cancel your Amazon Prime from a browser is to click the End Membership button within this Amazon Help & Customer Service page. It will prompt you to sign in to your Amazon account if you haven't already. Then, click Cancel My Benefits.

You can also follow the manual instructions below.

  1. To access, modify, and cancel your Amazon Prime, hover over the Accounts & Lists tab on the upper right of the home page, then click Prime Membership.

  2. There, you will see your Prime plan, renewal date, and management options. Click Manage Membership and then End Membership
  3. You will arrive on a page that shows you how many days of Prime benefits you have left before the next billing. Note that because you've already been charged for your current monthly or annual plan, it's best to wait until the last day to cancel your membership for good. But if you're ready to end it, click Cancel My Benefits.

How to cancel your Amazon Prime on the app

Whether you're on iOS, Android, or a tablet, the cancellation process on the Amazon app is the same. Here's how to do it:

  1. From the app home page, tap the menu icon (three lines) on the bottom right, and then Account

  2. Scroll down the list of account settings until you find Manage Prime Membership. Tap on Manage membership under your profile name, then Update, Cancel and more.
  3. Tap End membership, scroll through the list of benefits, and tap Cancel My Benefits. If there are still days or weeks before your next renewal date, you can select the Remind Me Later option, continue using your Prime benefits, and cancel when Amazon notifies you three days before the membership renews.
June Wan/ZDNet

Getting a refund for your Amazon Prime

If you just recently signed up for an Amazon Prime membership and haven't used any of the benefits (Prime shipping, Prime Video, Prime Music, Prime Gaming), then you are eligible for a full refund if you decide to cancel it.

You may also be eligible for a partial refund if you used the benefits but still have more than half of your remaining membership time left. 

The refund should automatically trigger when you cancel your subscription using the instructions above, but we recommend contacting an Amazon customer service associate by phone, email, or online chat to guide you through the process.

Editorial standards