Several teachers and instructors have commented on the forum that nine simply isn't enough to support their remote classroom activities.
"I mean, nine is Okay, but I run a dance school and need to see as many of my students at once to help them with how to improve. At the moment I have resorted to pinning and unpinning different people to try and cycle through them. Not ideal," wrote an anonymous commenter.
"We are using the recordings to observe nine students connected during call (online exam) but we are not able to observe the movements of nine students but only four in recording," wrote another.
Teams user Kenny Pierce says he's migrating the school he works at from Teams to Zoom because of the nine-person limit.
"To add to the frustration, and while I applaud the addition of nine panes, it seems even more a confusing mess now. I am currently training our school to migrate to Teams from Zoom. This is hands down the biggest frustration for our teachers."
Another Teams user, Sally Ri, said the nine-person limit has forced her non-profit organization to Zoom, even though it can't afford a paid Zoom account, all because she can't interest anyone in trying Teams for a video meeting that's capped to nine participants on screen.
But it looks like Zoom is growing even faster than Microsoft Teams. Zoom this week reported its daily meeting participants were now 300 million, up from just 10 million in December 2019, and 100 million more than the 200 million daily participants it reported in March when it suspended new feature development to focus on its security issues.