New Relic gives weak Q4 guidance, shares fall

The observability platform provider delivered third quarter results in line with expectations.
Written by Stephanie Condon, Senior Writer on

New Relic on Thursday published its third quarter financial results in line with market expectations. However, its Q4 guidance was weak, and shares fell in after-hours trading. 

The company's non-GAAP net loss for the quarter was 14 cents a share on revenue of $166 million, up 9 percent year-over-year. 

Analysts were expecting a net loss of 14 cents on revenue of $165.09 million. 

"Our financial results for the third quarter reflect the positive early reception we're seeing from our customers to the changes we've made across our go-to-market and platform strategies," CEO Lew Cirne said in a statement. "We are successfully migrating the majority of our larger customers onto the new model and engagement is increasing as evidenced by steady growth in data ingest, two positive signs of momentum from our customers."

Along with changing the way it charges customers, New Relic recently announced a new strategic partnership with Amazon Web Services. It also announced its acquisition of Pixie Labs, an observability solution for developers using Kubernetes. 

Remaining performance obligations were $648 million at the end of the third quarter, compared with $602 million at the end of the second quarter of fiscal 2021. 

Q3 annual recurring revenue (ARR) was $669 million. As much as 79 percent of ARR was from paid business accounts greater than $100,000. The company had a total of 1,051 paid business accounts greater than $100,000, compared with 927 a year prior.

For the fourth quarter of fiscal 2021, New Relic expects revenue between $166 million and $167 million. Wall Street is expecting revenue of $170.81 million.

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