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ServiceNow acquires cloud management startup ITapp

Based in San Jose, ITapp is known for its cloud management software for the enterprise, which by all accounts appears to line right up with ServiceNow's core offering.
Written by Natalie Gagliordi, Contributor

Enterprise cloud management platform ServiceNow said Tuesday it plans to acquire four-year-old cloud startup ITapp. Financial terms were not disclosed.

Based in San Jose, ITapp is known for its cloud management software for the enterprise, which by all accounts appears to line right up with ServiceNow's core offering.

That said, ServiceNow is not using the deal to break new ground, but rather as a way to bolster its own platform with ITapp's cloud brokerage and IT service delivery features for public, private and hybrid clouds.

"ITapp will augment our existing cloud management solution, allowing customers to optimize their cloud ecosystem while ensuring compliance and security," said Sri Chandrashekar, VP and GM of IT Operations Management for ServiceNow.

ITapp's software is currently used by VMware, Citrix XenServer, Microsoft Azure, Amazon Web Services and OpenStack. ServiceNow said it plans to have ITapp capabilities available on the ServiceNow platform by 2017. More details about the deal will come out in a few weeks when ServiceNow reports its first quarter financial results.

In recent months the cloud company has worked to expand from traditional help desk services to line of business services, and now to security with its platform.

Earlier this year, ServiceNow launched its new Security Operations platform. The product is designed to help users better respond to security incidents and coordinate across IT teams.

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