Shopify Q1 2020: Strong subscriptions growth bolsters revenue

Shopify has reported a stable first quarter with more merchants than ever joining the platform, despite the coronavirus pandemic.
Written by Charlie Osborne, Contributing Writer

Shopify has pledged to redirect investments to assist merchants during the COVID-19 pandemic while also reporting strong Q1 results. 

Ottawa, Canada-based Shopify released its first quarter earnings for 2020 (statement, .PDF) on Wednesday. 

The e-commerce giant reported total revenue for Q1 2020 of $470 million, a 47% percent increase year-over-year. Net loss was $431.4 million or $0.27 per share. Adjusted, non-GAAP net income was $22.3 million, or $0.19 per share, in comparison to $7.1 million -- or $0.06 per share -- in Q1 2019. 

As of March 31, Shopify had $2.36 billion in securities and cash on hand. 

Subscription revenue grew by 34% to $187.6 million. The company says that this growth rate is largely due to an increase in merchants joining the platform, strong mobile application adoption, and an increase in Shopify Plus subscriptions. 

Merchant Solutions revenue growth increased by 57% over the quarter to $282.4 million. 

The firm's monthly recurring revenue is stable at $55.4 million, in comparison to $44.2 million by the end of March 31, 2019. However, the company says that growth has been impacted by the removal of thousands of stores for violating terms of use, subscription cancellations, and a merchant trend involving downgrades to less-expensive subscription plans as they tighten their belts due to COVID-19. 

Gross Payments Volume (GMV) for Q1 2020 was $17.4 billion, an increase of 46% over Q1 2019. Non-GAPP profit was reported as $263.8 million.

Operating loss for the first quarter was $73.2 million -- or 16% of total revenue -- an increase from an operating loss of $35.8 million a year ago. Non-GAAP operating loss is $7.3 million or 2% of revenue.

Shopify says the losses were due to the acquisition of 6 River Systems, an increase in the allowances of losses in relation to Shopify Payments, and business disruption caused by the coronavirus pandemic. 

"The vast majority of people are employed by small businesses, and they struggle the most during a crisis," said Tobi Lütke, Shopify CEO. 'The spread of COVID-19 is going to be a tough time for all entrepreneurs. We are working as fast as we can to support our merchants by re-tooling our products to help them adapt to this new reality. Our goal is that, because Shopify exists, more entrepreneurs and small businesses will get through this."

In Q4 2019, Shopify reported earnings that surpassed analyst expectations, reaching revenues of $505.2 million, an increase of 47% year-on-year. The company also reported a net income of $800,000 and non-GAAP earnings of $0.43 cents per share.

See also: Shopify API flaw offered access to revenue data of thousands of stores

In April, Shopify released business guidance for investors outlining changes due to the coronavirus epidemic. The company said that new resources had been published for merchants and a $200 million fund was made available for the business funding arm Shopify Capital. 

Shopify suspended its full-year outlook as the company expects financial results to be "contingent on the duration and scope of the COVID-19 pandemic."

Shopify will be redirecting spending from areas including brand marketing to bolster merchants during this time and to improve multi-channel selling and direct-to-consumer fulfillment operations. 

Previous and related coverage

Have a tip? Get in touch securely via WhatsApp | Signal at +447713 025 499, or over at Keybase: charlie0

Editorial standards