I was recently talking analytics, data and enterprise software with a chief information officer at a massive company and the topic of user interface came up repeatedly.
The problem: It's one thing to break down corporate silos, aggregate and define data and then distill it into knowledge. It's quite another to put that data and insight into a format that is actionable for the masses.
In other words, we need a Flipboard for the enterprise. What's the corporate story for the day/month/quarter/year in data---revenue, churn, supply chain, day sales outstanding etc.---at a glance?
Sure, enterprise software and analytics players have attempted an infographic approach and worked to boost their presentation skills. Meanwhile, every vendor I talk with goes on a user experience rant about how they are becoming more friendly, mobile and consumerish. These talks to date have been more aspirational than reality.
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Here are a few disconnects that prevent large enterprises from this Flipboard dream:
Add it up and this CIO was willing to buy enterprise software based in part on the user interface and design approach. We're not to a Flipboard stage yet, but there will be pent-up demand should we ever get there.
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