Yahoo redesign rollback concedes Tabs; user emails still missing
The relationship between Yahoo and its Mail users feels like a sickeningly protracted cycle of abuse, but this week it conceded and gave Tabs back to users -- but anyone missing emails is still out in the cold.
Bonforte's post managed to avoid acknowledging that the move validated widespread declarations that the October 8 redesign — Yahoo Mail's second redesign within a year — was a UI, UX, and technical disaster.
The redesign was former Googler and current Yahoo CEO Marissa Mayer's decision to force Mail users into using a Gmail imitation — a design implementation that was met with a remarkable amount of opposition and rejection from Yahoo's typically complacent, longtime, locked-in user base.
Within a few days, a headline-making service outage drew attention to users' lost emails (some since the October 8 redesign), which had Bonforte singing a more contrite tune to the public on Twitter and in Yahoo's embarrassing blog post.
The outage and its critical press returns, has been the only event to bring Mayer anywhere near the Mail mess. She eventually apologized for the loss of service, acknowledging little else by way of specifics.
In point of fact, the Yahoo Tumblr post from Bonforte only acknowledged the outage days after an untold number of Yahoo Mail's alleged 280 million users were unable to log in and experienced "lost" and non-delivery of email - some dating from before November 25.
If the hundred thousand or so users who voted - and more who commented - to fix the Tabs issue find out they can turn Tabs back on, maybe they'll feel better about watching their Tabs issue submissions suddenly closed and marked as "COMPLETED" without explanation a few weeks ago.
Meanwhile, the more egregious issue of lost communication is omitted from every tech outlet's Pollyanna-inspired regurgitation of Yahoo's press push about Tabs this week.
The madness of Yahoo's pathos to reach a stakeholder-appeasing summit may be so subsuming to the originators and handmaidens of its critical failures that it may actually beat Google and Facebook in their appalling race to absolute inhuman detachment as deemed a necessary cost to product saturation.