Singtel Unboxed: A portable unmanned store
Singtel Unboxed store front
Telecommunications giant Singtel has launched Unboxed, an unmanned 24/7 pop-up store that is modular and extendable, and designed to move to a new location every few months around high-traffic areas such as transport hubs and school campuses.
Inside Singtel's Unboxed
Singtel said it designed Unboxed to introduce customers to a new retail experience featuring the "convenience of digital technology in a friendly store environment".
Live bot powered by facial recognition
Unboxed customers are greeted by a roving live bot, powered by facial recognition technology, that they can consult with in lieu of a human to receive personalised recommendations.
Unboxed accessories wall
Customers try out phones, sign up for mobile plans at video-assisted self-serve kiosks, collect purchases on the spot, and browse and buy accessories such as headphones, phone cases, power banks, and handsets.
Unboxed display wall
The in-store display wall allows customers to try out the latest phones and compare device specifications.
Video-assisted self-serve kiosks
Visitors can also pay bills, top up prepaid cards and Dash wallets, and get SIM card replacements at the video-assisted self-help kiosk.
POPStation for goods collection
The in-store POPStation inside the 45 square metre store is where customers who sign up for new mobile plans can immediately collect their equipment.