HP Jornada 565

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  • Longer battery life
  • extensive software bundle
  • removeable battery
  • excellent 16-bit colour display.


  • Slightly smaller screen
  • headphones and data cable not included
  • backlight could be brighter.

HP's Jornada range has traditionally played second fiddle to flashier Pocket PCs from Compaq and Casio. However, its next-generation Pocket PC 2002-based Jornada 560 series -- comprising the 32MB Jornada 565 and the 64MB Jornada 568 -- deliver several advances, including a better display and longer battery life.

Although it has the same basic dimensions and shape as previous models, the Jornada 565 looks sexier. It has a metallic-silver flip cover and case protected by a band of gray, rubberised plastic. The flip cover may seem like a minor thing, but if you've been using a Compaq iPAQ, which doesn't fit in its standard case with an expansion jacket on, you'll really appreciate the extra protection for the display.

Aside from the new design, the display is perhaps the most noticeable change. When HP introduced the Jornada 548 in April 2000, it advertised the device as a 16-bit display, but quickly admitted that it actually only supported 4,096 colors (12 bits). This time, HP got it right. Like the Casio Cassiopeia E-125, the display now supports a full 65,536 colors. Measuring 3.5 inches (diagonal), the screen is slightly smaller than the 3.8in. display on the Compaq iPAQ H3600 series, and the Jornada's backlight isn't as powerful. But in exchange you get a rated 14 hours of battery life. That's a significant improvement over the 8-hour rating for many current Pocket PCs. Even better, you can remove the lithium-polymer battery and keep going with additional standard batteries or replace it with an extended battery rated for 28 hours.

The Jornada 565's more compact AC adapter also makes it a better travel companion. The old, bulky universal adapter is still an option, but the new one weighs just 96g. The Jornada 565 itself weighs in at 173g with standard battery, bringing the total travel weight to 269g. You can use the new adapter with the included cradle or plug it directly into the Jornada 565. In fact, if you sync to a laptop via infrared, you may never use the cradle. That way you'll also never miss the portable data cable, which no longer comes in the box.

The Jornada 565 is HP's first Pocket PC based on the 206MHz StrongARM processor -- previous versions relied on the slower Hitachi SH3 chips. And it includes 32MB of RAM and 32MB of flash memory. You can add more memory via the Type I CompactFlash expansion slot, which has a removable panel to accommodate larger CF peripherals such as modems and LAN cards.

If you already use a Pocket PC, the 2002 version of the OS won't look much different to you. This is by design. Even Microsoft concedes that this version is meant to be evolutionary. Pocket PC 2002 contains all the Pocket versions of popular applications such as Word, Excel, and Internet Explorer. But Microsoft has streamlined the interface and added some of the most requested enhancements, such as the ability to view contacts by company, view meeting attendees, and synchronise multiples folder in your Inbox. It has also thrown in a few new tools such as MSN Messenger and includes some new enterprise features, such as a VPN client and the ability to access shared volumes over a network.

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HP has a reputation for adding a good software bundle to its Pocket PCs, and the Jornada 565 is no exception. This model includes additional productivity software, backup utilities, an image viewer, applications for digital music and audio books, and drivers for popular accessories such as wireless LAN cards, modems and keyboards.

The Jornada 565 offers all the usual buttons to access these applications. The four primary buttons default to the HP Home Menu (for quick access to frequently used applications and settings), Contacts, Calendar, and Tasks. The device also supplies the standard buttons on the side and front for scrolling through and selecting items, as well as taking text or voice memos. A lighted button on top of the Jornada glows red while charging and green when finished, and it will flash to remind you about upcoming appointments.

The tiny built-in speaker wasn't as bad as we expected, but you'll still want to use headphones for listening to music using Windows Media Player. HP no longer includes headphones with the Jornada.

The Jornada 560 series' competitive advantage may be short lived given the flood of new Pocket PC 2002 hardware that’s on the way. But the Jornada 565 is a major step forward, and it deserves a close look when you choose your next Pocket PC handheld.


Packaged Quantity 1
Type LCD display
Technology TFT active matrix
Output Type color
Native Resolution 240 x 320
Resolution 240 x 320
Installed Size 64 MB
Form Factor integrated
Type SA-1110
Manufacturer Intel
Clock Speed 206 MHz
Environmental Parameters
Min Storage Temperature 32 °F
Max Storage Temperature 140 °F
Type 4-way cross keypad, touchscreen
Input Device
Type 4-way cross keypad, touchscreen
Card Reader
Supported Flash Memory Cards CompactFlash (type I)
Type power adapter
Min Operating Temperature 32 °F
Max Operating Temperature 104 °F
Brand HP
Product Line HP Jornada
Model 565
Localization English
Country Kits United States
Packaged Quantity 1
Platform Windows
Handheld Type handheld
Color gray, silver
Color Category gray, silver
Included Handheld Accessories stylus
Dimensions & Weight
Width 3 in
Depth 0.7 in
Height 5.2 in
Expansion / Connectivity
Device Type docking cradle
Free 1
Free Qty 1
Included Expansion Base(s) docking cradle
Audio Output
Type speaker
Manufacturer Warranty
Type 1 year warranty
Installed Size 32 MB
Audio Input
Type microphone
Physical Characteristics
Weight 6.1 oz
Operating System / Software
OS Provided: Type Microsoft Windows Mobile for Pocket PC 2002
Technology lithium polymer
Run Time (Up To) 14 hour(s)
Expansion Slots
Type CompactFlash Card
Form Factor type I
Total Qty 1
Interface Provided
Interface headphones, serial RS-232
Qty 1
OS Provided
Type Microsoft Windows Mobile for Pocket PC 2002
PDA Software
Type Calculador, Games, LandWare OmniSolve 1.01, Microsoft Internet Explorer for Handheld PC, Microsoft Pocket Excel, Microsoft Pocket Internet Explorer, Microsoft Pocket Outlook, Microsoft Pocket Word, Microsoft Transcriber, Microsoft Voice Recorder
Power Device
Type power adapter
Nominal Voltage AC 120/230 V
Frequency Required 50/60 Hz
System Requirements
OS Required Microsoft Windows 2000, Microsoft Windows 98, Microsoft Windows Millennium Edition, Microsoft Windows XP
Service & Support
Type 1 year warranty
Service & Support Details
Type limited warranty
Service Included parts and labor
Location carry-in
Full Contract Period 1 year