The former president sat down with Marc Benioff to discuss how ensuring business success is a lot more than just adopting some 'outstanding Salesforce tool'.
At Dreamforce, the CRM powerhouse gave live demos of a fully-autonomous AI agent, the world's largest open-source language model and other tools on the horizon.
As part of its move into verticals, Salesforce is pitching personalized and predictive services for the health sector -- warning that the tech industry could soon come for its business.
Meanwhile Marc Benioff doesn't even know where his computer is anymore as he's running Salesforce from the palm of his hand.
Meanwhile, Salesforce is helping sales and service teams get more from their call transcripts with features based on natural language processing.
The new Customer 360 Truth services leverage Mulesoft's Cloud Information Model to bolster Salesforce's customer data platform.
Amazon Connect will also be integrated to the new offering as the companies ramp up partnership efforts.
Mulesoft says its new tools, powered by Salesforce's Einstein AI, will let just about any user build integrated systems to "unleash the full power of Salesforce Customer 360"
Microsoft, Adobe and SAP announced the ODI a year ago, but things seemingly have gone quiet lately. What gives?
The Apple-Salesforce effort, which was announced at Dreamforce, rhymes with other partnerships with enterprise software vendors and the iPhone maker.
There's a method to the madness when it comes to Salesforce working with Microsoft Azure and Google Cloud Platform as its initial deal with AWS runs out.
Connectors between MuleSoft's Anypoint Platform and Google BigQuery will make it easier to combine data sets for line of business users.
Salesforce also has cloud agreements to use Amazon's and Google's clouds for various workloads, making it a multi-cloud poster child.
Google says Go has quickly gained traction in the enterprise for writing large-scale applications.
Salesforce CMS aims to meld content, data, personalization and an enterprise need to collapse multiple content systems lying around.
Colin Powell, the former secretary of state, speaks at Salesforce.com's user and developer conference in San Francisco.
Marc Benioff tells company conference attendees that customers want to make their own choices.
The hosted CRM company's upcoming release will include a new framework for customizing online business software.
Salesforce has cloud agreements to use Amazon's and Google's clouds for various workloads, making it a multi-cloud poster child.
Ultimately, equipping state employees with a more modern platform will help Colorado residents get more out of the Colorado Benefits Management System, said Dan Santangelo, Colorado's deputy CTO.
Chris Zant, chief digital officer for ConvergeHEALTH at Deloitte Digital, explains how the health sector can create a holistic experience for consumers while drawing important boundaries between marketing and patient services. Read more: https://zd.net/2D7KKeg
Alibaba will bring Salesforce's CRM platform to customers in mainland China, Hong Kong, Macau, and Taiwan.
David Brooks, VP of Products at Copado, explains how companies can use DevOps for large-scale cloud deployments and how to avoid common cloud development mistakes.
ZDNet's Stephanie Condon talks with TechRepublic's Karen Roby about how health care providers, payers and other parts of the industry can now add "social determinants" to the Health Cloud. Read more: https://zd.net/2By418A
Salesforce rolled out its technology roadmap to align various technologies and systems so they revolve around one customer record. The idea isn't unique, but so many enterprises struggle with being customer first. ZDNet's Larry Dignan and Steve Ranger talk about the moving parts.
There's a lot of marketing speak invested in this 360-degree-view-of-the-customer thing from various enterprise software players. Salesforce plans to be different.
It will feature the largest on-site blackwater recycling system in a commercial high-rise building in the US.
Salesforce announced the release of the Einstein High Velocity Sales Cloud, a bundle of technologies and features aimed at boosting productivity for sales teams.
At a Churchill Club event at the Computer History Museum in San Jose on April 3, Hasso Plattner, co-founder and chairman of SAP, and Marc Benioff, co-founder and CEO of Salesforce.com, debate the future of enterprise software. The debate is moderated by Quentin Hardy of Forbes.