Salesforce.com is a leader in pay-as-you-go enterprise cloud computing. It specializes in CRM software products for sales and customer services - and produces products for building and running business apps. Salesforce has recently developed a social networking product called Chatter for its business apps.
Salesforce streamlined Dreamforce 18 and put the emphasis on making the most of its extensive platform. Here's how customers stand to benefit.
Technology may help enterprises deliver better customer experiences, but there are a lot of things--notably culture--in the way.
It's officially known as Dreamforce, but in reality, it turned into Voiceforce, with Siri being the big beneficiary.
Salesforce's growth for the years ahead are pegged to multi-cloud customers as well as add ons to core services. Here's a look at the core figures.
Microsoft, Adobe and SAP aren't yet revealing technical details of the Open Data Initiative they announced this week. But Azure Data Lake and the Microsoft CDM seem to figure prominently.
The partnership between Salesforce and AWS is evolving to give mutual customers more private connection points for analytics and data sharing.
Effectively measuring, contrasting, and comparing the details of products and services offered by Azure, AWS, and Google Cloud requires a systematic and rational approach. This download includes an overview...
The company detailed the new features as part of its Fall 2018 release during Salesforce's Dreamforce event being held in San Francisco this week.
Salesforce's idea to provide a 360 degree view of the customer isn't exactly new, but the company maintains its execution will be different. Here's the master plan.
Salesforce's mobile app for CRM will be revamped with native features for Apple's iOS platform.
With Einstein Voice, users will be able to verbally talk to the Salesforce platform to perform a range of administrative tasks, such as note dictation and data entry.
With Dreamforce around the corner, Salesforce jumps into the voice assistants race with Einstein Voice.
Salesforce's Financial Services Cloud aims to bridge various integration points and technology and business silos to give customers a unified experience.
Marc and Lynne Benioff have acquired the brand in a personal investment worth $190 million in cash.
he CRM giant is also a touting a new customer win with Lyft Business.
The CRM giant delivered non-GAAP earnings of 71 cents per share on revenue of $3.28 billion, up 27 percent year over year.
Colin Powell, the former secretary of state, speaks at Salesforce.com's user and developer conference in San Francisco.
Marc Benioff tells company conference attendees that customers want to make their own choices.
The hosted CRM company's upcoming release will include a new framework for customizing online business software.
Salesforce.com CEO Marc Benioff takes the stage in San Francisco to outline his vision of the "business Web."
Salesforce.com CEO Marc Benioff takes the stage in San Francisco to outline his vision of the "business Web."
Salesforce rolled out its technology roadmap to align various technologies and systems so they revolve around one customer record. The idea isn't unique, but so many enterprises struggle with being customer first. ZDNet's Larry Dignan and Steve Ranger talk about the moving parts.
There's a lot of marketing speak invested in this 360-degree-view-of-the-customer thing from various enterprise software players. Salesforce plans to be different.
Marc and Lynne Benioff have acquired the brand in a personal investment worth $190 million in cash.
It will feature the largest on-site blackwater recycling system in a commercial high-rise building in the US.
We went to the Salesforce World Tour event in New York City so you didn't have to.
Salesforce announced the release of the Einstein High Velocity Sales Cloud, a bundle of technologies and features aimed at boosting productivity for sales teams.
At the company's Dreamforce conference in San Francisco, Salesforce.com executives demo how Disney and Toyota are using the company's social-networking tools to create better user engagement with customers.
At a Churchill Club event at the Computer History Museum in San Jose on April 3, Hasso Plattner, co-founder and chairman of SAP, and Marc Benioff, co-founder and CEO of Salesforce.com, debate the future of enterprise software. The debate is moderated by Quentin Hardy of Forbes.
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