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Articles about Salesforce.com
A lesson in tech leadership from Barack Obama
The former president sat down with Marc Benioff to discuss how ensuring business success is a lot more than just adopting some 'outstanding Salesforce tool'.
Salesforce teases its emerging AI capabilities
At Dreamforce, the CRM powerhouse gave live demos of a fully-autonomous AI agent, the world's largest open-source language model and other tools on the horizon.
Salesforce warns the health industry: the tech world is eyeing your market
As part of its move into verticals, Salesforce is pitching personalized and predictive services for the health sector -- warning that the tech industry could soon come for its business.
Tim Cook's dream: Every enterprise run on an iPhone
Meanwhile Marc Benioff doesn't even know where his computer is anymore as he's running Salesforce from the palm of his hand.
Salesforce debuts Einstein Voice Skills for customizing your CRM voice assistant
Meanwhile, Salesforce is helping sales and service teams get more from their call transcripts with features based on natural language processing.
Salesforce adds Customer 360 tools to unify, authenticate and govern data
The new Customer 360 Truth services leverage Mulesoft's Cloud Information Model to bolster Salesforce's customer data platform.
Salesforce touts Service Voice Cloud as the future of the contact centre
Amazon Connect will also be integrated to the new offering as the companies ramp up partnership efforts.
Salesforce's Mulesoft rolls out no-code data integration tools
Mulesoft says its new tools, powered by Salesforce's Einstein AI, will let just about any user build integrated systems to "unleash the full power of Salesforce Customer 360"
What's next for the Open Data Initiative?
Microsoft, Adobe and SAP announced the ODI a year ago, but things seemingly have gone quiet lately. What gives?
Salesforce launches new Salesforce Mobile App, Trailhead GO with Apple, exclusive iOS, iPadOS features
The Apple-Salesforce effort, which was announced at Dreamforce, rhymes with other partnerships with enterprise software vendors and the iPhone maker.
Salesforce plays multi-cloud game with Microsoft Azure, Google Cloud as AWS contract likely up for renewal
There's a method to the madness when it comes to Salesforce working with Microsoft Azure and Google Cloud Platform as its initial deal with AWS runs out.
MuleSoft says its Anypoint Runtime Fabric will run on Google Cloud Platform
Connectors between MuleSoft's Anypoint Platform and Google BigQuery will make it easier to combine data sets for line of business users.
Salesforce pledges to use Microsoft Azure to power its Marketing Cloud
Salesforce also has cloud agreements to use Amazon's and Google's clouds for various workloads, making it a multi-cloud poster child.
Google: As Go programming language turns 10, here are the big names using it
Google says Go has quickly gained traction in the enterprise for writing large-scale applications.
Salesforce launches Salesforce CMS to meld content, data across screens, enterprises
Salesforce CMS aims to meld content, data, personalization and an enterprise need to collapse multiple content systems lying around.
Photos: Colin Powell tries to inspire leaders
Colin Powell, the former secretary of state, speaks at Salesforce.com's user and developer conference in San Francisco.
Photo: Salesforce CEO takes the stage
Marc Benioff tells company conference attendees that customers want to make their own choices.
Image: Salesforce's mashup tools
The hosted CRM company's upcoming release will include a new framework for customizing online business software.
Photos: Benioff touts 'business Web'
Salesforce.com CEO Marc Benioff takes the stage in San Francisco to outline his vision of the "business Web."
Photos: Benioff touts 'business Web'
Salesforce.com CEO Marc Benioff takes the stage in San Francisco to outline his vision of the "business Web."
After Google Cloud and AWS, Salesforce adds Microsoft's Azure to its portfolio
Salesforce has cloud agreements to use Amazon's and Google's clouds for various workloads, making it a multi-cloud poster child.
Why Colorado spent two years overhauling its benefits platform
Ultimately, equipping state employees with a more modern platform will help Colorado residents get more out of the Colorado Benefits Management System, said Dan Santangelo, Colorado's deputy CTO.
Creating a digital "customer journey" for healthcare patients
Chris Zant, chief digital officer for ConvergeHEALTH at Deloitte Digital, explains how the health sector can create a holistic experience for consumers while drawing important boundaries between marketing and patient services. Read more: https://zd.net/2D7KKeg
Alibaba named as Salesforce's exclusive provider in China
Alibaba will bring Salesforce's CRM platform to customers in mainland China, Hong Kong, Macau, and Taiwan.
DevOps in the cloud: Best practices and pitfalls for cloud deployment and development from Copado
David Brooks, VP of Products at Copado, explains how companies can use DevOps for large-scale cloud deployments and how to avoid common cloud development mistakes.
How the health care sector can tap into more data in Salesforce's Health Cloud
ZDNet's Stephanie Condon talks with TechRepublic's Karen Roby about how health care providers, payers and other parts of the industry can now add "social determinants" to the Health Cloud. Read more: https://zd.net/2By418A
It's so hard to be customer first, but it shouldn't be
Salesforce rolled out its technology roadmap to align various technologies and systems so they revolve around one customer record. The idea isn't unique, but so many enterprises struggle with being customer first. ZDNet's Larry Dignan and Steve Ranger talk about the moving parts.
Salesforce delivers its twist on a 360 view of the customer
There's a lot of marketing speak invested in this 360-degree-view-of-the-customer thing from various enterprise software players. Salesforce plans to be different.
Salesforce chief Marc Benioff buys Time for $190m
Marc and Lynne Benioff have acquired the brand in a personal investment worth $190 million in cash.
Salesforce sets milestone for green building with innovative water recycling system
It will feature the largest on-site blackwater recycling system in a commercial high-rise building in the US.
Salesforce's NYC tour in under 60 seconds
We went to the Salesforce World Tour event in New York City so you didn't have to.
Salesforce revamps Sales Cloud with extra AI features
Salesforce announced the release of the Einstein High Velocity Sales Cloud, a bundle of technologies and features aimed at boosting productivity for sales teams.
Disney, Toyota get social at Dreamforce
At the company's Dreamforce conference in San Francisco, Salesforce.com executives demo how Disney and Toyota are using the company's social-networking tools to create better user engagement with customers.
Debating the future of enterprise software
At a Churchill Club event at the Computer History Museum in San Jose on April 3, Hasso Plattner, co-founder and chairman of SAP, and Marc Benioff, co-founder and CEO of Salesforce.com, debate the future of enterprise software. The debate is moderated by Quentin Hardy of Forbes.
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