Serverless computing: A guide for IT leaders
Serverless computing is changing the way applications are built, deployed, and consumed. This ebook looks at how this trend is affecting businesses and IT. From the ebook: Serverless architecture...
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Salesforce rolls out new low-code services for building AI-powered features
As an expansion of Einstein Platform Services, Salesforce admins and developers can now build AI-powered tools for translation and optical character recognition.
New Zealand's TWG leveraging technology to learn more about customers
With four brands collectively boasting 12% of total retail spend in New Zealand, The Warehouse Group is transforming through using technology that tailors solutions for its customers.
Salesforce will integrate with philanthropic arm Salesforce.org
Salesforce is also creating a new nonprofit and education vertical led by Salesforce.org CEO Rob Acker as part of the $300 million merger.
Aussie fintech Volt Bank starts by asking consumers what they want
Volt is aiming to be live with its first product later this year.
Public cloud spending to surge as companies start moving from cloud-first to cloud-only, says Gartner
Software as a service takes up the most wallet share, but infrastructure as a service grows faster through 2022.
Salesforce is sued by sex trafficking survivors for selling data tools, CRM to Backpage
Salesforce is accused of turning a blind eye to the dark underbelly of Backpage's business and upselling the website with data products that helped spur its exponential growth.
Salesforce sets up AI lab in Singapore, as country aims to drive adoption standards in Asean
Software vendor opens its first international artificial intelligence (AI) research facility in Singapore, where it will train up to 100 postgraduate students over the next three years, and where the government wants to help lead the development of AI standards and adoption across Asean.
How Westpac fixed a sales issue by asking what its customers actually wanted
The re-engagement program increased the bank's sales conversion rates, but also gave its customers less frustration in the process.
Salesforce makes myTrailhead learning platform available globally
The customisable learning platform from the CRM giant has been launched into general availability.
Trade Minister says Australia has a 'healthy disrespect' for rules and conventions
A healthy irreverence of the rules is in the DNA of every great entrepreneur, and the minister believes it's rampant down under.
Survey: Marketers juggle an average of 16 data sources to track customers
With every click, tap and swipe, customers are leaving a growing digital footprint -- one marketers are struggling to handle, a new Salesforce survey shows
Salesforce beats Q4 estimates but gives weak Q1 outlook
Meanwhile, Salesforce is now targeting $26 billion to $28 billion in revenue by 2023.
Salesforce updates Health Cloud to consider "social determinants" of health
The new feature to Health Cloud could be used by medical providers and insurance companies alike to inform their patient interactions.
Top cloud providers 2019: AWS, Microsoft Azure, Google Cloud; IBM makes hybrid move; Salesforce dominates SaaS
The cloud computing race in 2019 will have a definite multi-cloud spin. Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company.
Following Datorama acquisition, Salesforce offers new tools for marketers
Salesforce is adding new integrations with the marketing intelligence firm's platform. Datorama is also introducing a new developer portal and "activation" tools for marketers. ..
Photos: Colin Powell tries to inspire leaders
Colin Powell, the former secretary of state, speaks at Salesforce.com's user and developer conference in San Francisco.
Photo: Salesforce CEO takes the stage
Marc Benioff tells company conference attendees that customers want to make their own choices.
Image: Salesforce's mashup tools
The hosted CRM company's upcoming release will include a new framework for customizing online business software.
Photos: Benioff touts 'business Web'
Salesforce.com CEO Marc Benioff takes the stage in San Francisco to outline his vision of the "business Web."
Photos: Benioff touts 'business Web'
Salesforce.com CEO Marc Benioff takes the stage in San Francisco to outline his vision of the "business Web."
How the health care sector can tap into more data in Salesforce's Health Cloud
ZDNet's Stephanie Condon talks with TechRepublic's Karen Roby about how health care providers, payers and other parts of the industry can now add "social determinants" to the Health Cloud. Read more: https://zd.net/2By418A
It's so hard to be customer first, but it shouldn't be
Salesforce rolled out its technology roadmap to align various technologies and systems so they revolve around one customer record. The idea isn't unique, but so many enterprises struggle with being customer first. ZDNet's Larry Dignan and Steve Ranger talk about the moving parts.
Salesforce delivers its twist on a 360 view of the customer
There's a lot of marketing speak invested in this 360-degree-view-of-the-customer thing from various enterprise software players. Salesforce plans to be different.
Salesforce chief Marc Benioff buys Time for $190m
Marc and Lynne Benioff have acquired the brand in a personal investment worth $190 million in cash.
Salesforce sets milestone for green building with innovative water recycling system
It will feature the largest on-site blackwater recycling system in a commercial high-rise building in the US.
Salesforce's NYC tour in under 60 seconds
We went to the Salesforce World Tour event in New York City so you didn't have to.
Salesforce revamps Sales Cloud with extra AI features
Salesforce announced the release of the Einstein High Velocity Sales Cloud, a bundle of technologies and features aimed at boosting productivity for sales teams.
Disney, Toyota get social at Dreamforce
At the company's Dreamforce conference in San Francisco, Salesforce.com executives demo how Disney and Toyota are using the company's social-networking tools to create better user engagement with customers.
Debating the future of enterprise software
At a Churchill Club event at the Computer History Museum in San Jose on April 3, Hasso Plattner, co-founder and chairman of SAP, and Marc Benioff, co-founder and CEO of Salesforce.com, debate the future of enterprise software. The debate is moderated by Quentin Hardy of Forbes.
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![Top cloud providers 2019: AWS, Microsoft Azure, Google Cloud; IBM makes hybrid move; Salesforce dominates SaaS]()
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![Salesforce updates Health Cloud to consider "social determinants" of health]()
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Salesforce updates Health Cloud to consider "social determinants" of health
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![Public cloud spending to surge as companies start moving from cloud-first to cloud-only, says Gartner]()
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![Trade Minister says Australia has a 'healthy disrespect' for rules and conventions]()
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Trade Minister says Australia has a 'healthy disrespect' for rules and conventions