Concerns that Qualcomm's Snapdragon 810 is plagued by an overheating issue has been circulating for many months, but now one Japanese carrier has taken the step of warning potential customers about the problem.
The following warning poster was allegedly spotted at an NTT DoCoMo shop located in Tokyo, Japan.
It relates to the Sharp Aquos Zeta, the Fujitsu Arrows NX, and the Sony Xperia Z4 - all Snapdragon 810-powered devices - and gives customers the following advice:
- Periodically switch off the devices
- Switch off while charging
- Carry out regular backups
- Reduce the load on the device by using other devices, such as a tablet
The warning poster itself means nothing, and could be little more than a store responding to customer feedback, but the Snapdragon 810 hasn't been making a big hit with the big hardware makers either. Samsung passed on the chip for its flagship Galaxy S6 and S6 Edge handsets, while LG switched to the Snapdragon 808 for the G4 after initially stating it was opting for the 810 part.
A video has also been released of the Snapdragon 810-powered Sony Xperia Z3+ that shows that this handset - due for global release this summer - also suffers from overheating issues.
Either there's a lack of confidence in the Snapdragon 810 or there's a real overheating issue. Either way, Qualcomm needs to address the problem before it tarnishes the company's reputation further.
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