Slack's new Actions tool turns messages into tasks

The tool is designed to close the loop between Slack, third party platforms and resulting action items.
Written by Natalie Gagliordi, Contributor

Video: Slack explains the role of AI and machine learning in enterprise collaboration

Slack on Tuesday debuted new developer tools as it looks to open up its platform for easier integrations.

The workplace collaboration player has more than 200,000 developers building on its platform every week and over 1,500 apps available in its app directory. Meanwhile, 94 percent of paid Slack teams actively use apps and integrations on a weekly basis.

For Slack, the goal now is to keep the momentum going by fueling its developer base and positioning its platform as the de facto collaboration hub of the modern workplace.

Read also: Slack launches interactive screen sharing, will sunset Screenhero app

As for the key announcements, Slack is rolling out a new tool called Actions that's designed to close the loop between Slack, third party platforms and resulting action items, while also making it easier for users to find integrations that are already available.

For instance, with Actions, users can more easily turn Slack messages into tasks, comments or follow-ups, attach messages to tickets, and save information for later review. Apps with Actions can appear on every Slack message in a workspace without calling up a slash command or messaging a bot to invoke the app. As a result, integrations are front and center in the Slack UI and easier to discover.

Slack says this is the first time that its platform not only ingests information from tools people use at work, but also sends tasks out. The increased in-Slack app visibility was also one of Slack's most frequent requests from developers, the company said.

"We're building a really user centric enterprise software platform," said Brian Elliott, Slack's GM of platform. "This really is about simple affordances -- taking content and sharing it back into another application."

Actions is launching with a series of partners, including Asana, Jira and HubSpot, Bitbucket and Zendesk.

Slack also previewed some of its upcoming updates to Workspace Apps, its tool for developers to build and distribute apps in Slack. When the product goes to general availability, Slack said admins will be able to deploy apps on both the workspace and organization level, meaning they can install an app in Slack just once, then roll it out across their entire organization later.

The other new feature previewed was Block Kit, a framework that lets developers design better integrations through stackable UI "blocks."

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Slack also touted that it has more than 200,000 developers building on its platform every week and more than 70,000 paid teams.

Slack and Workday team up to bring HR tools into the Slack platform

The integration will enable employees to access a bevy of Workday's HR services without leaving the Slack app.

Slack engineers go head-to-head with Microsoft and Google

"We're making Slack great," says engineering VP Michael Lopp. "We're making this experience of reimagining how work is done. That's the only thing we're focused on."

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